Sat.Nov 16, 2019 - Fri.Nov 22, 2019

article thumbnail

The Best (& Most Unique) Response to "Sell Me This Pen"

Hubspot Sales

"Sell me this pen." That might just be the best sales one-liner in history. It's a favorite for sales professionals from used car salespeople to Wall Street wolves. And for good reason -- it's an exciting, accessible way to test a salesperson's fundamentals. How someone responds to those four words can tell you a lot about how -- and how well -- a candidate is going to sell.

article thumbnail

The Key to Unlocking ROI for Your Acceleration Summit Is Leadership and Communication

SBI Growth

Every year, thousands of companies spend millions of dollars on sales kickoff (SKO) events. You are likely one of them. What is the best strategy for communication across the executive team so you can drive the most value out of.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Rethink SDRs: Your Future Depends on It

Engage Selling

There’s a disconnect between the future of sales and the current popularity of two-tiered sales structures that include sales development reps (SDRs) combined with field reps.

Sales 94
article thumbnail

Real Wealth Is Not About Money

Groove HQ

This April, our family got some devastating news. We had just returned from a wedding in Florida when we got the call. My father-in-law, an otherwise healthy man in his 60’s who had just retired this past year, was diagnosed with stage four cancer. As this kind of news tends to do, it came as […]. The post Real Wealth Is Not About Money appeared first on Groove Blog.

93
article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

12 Key Benefits CRM Systems Provide to a Business

Hubspot Sales

New technology comes and goes, fast. These days, it seems as though there’s a new app or widget every week promising to make businesses and their sales reps more productive, efficient, and effective. Although some technology has proven to be more useful than others, one piece of sales technology that’s here to stay is customer relationship management (CRM) software.

CRM 109
article thumbnail

Prospects Are Sending Purchase Intent Signals—Are Your Resources Properly Aligned?

SBI Growth

You are already doing Market Segmentation, which is a great start, but how do you rank accounts within your segments to find the best opportunities?

Marketing 103

More Trending

article thumbnail

Weekly Roundup: Unblock Your Holiday Sales Funnel, Best Time(s) to Make 2020 Calls, + More

The Center for Sales Strategy

- MOTIVATION -. "You were born to win, but to be a winner, you must plan to win, prepare to win, and expect to win.". -Zig Ziglar. - AROUND THE WEB -. > 5 Sales Prospecting Tips to Unblock Your Holiday Sales Funnel – Sales Hacker. The period from Thanksgiving to New Year’s can be a tough time in B2B sales. You still have goals and quotas, but instead of workplaces abuzz with activity, you encounter tapped-out annual budgets, vacationing decision-makers, and an overall atmosphere of wanting to

Retail 78
article thumbnail

Who Should Make the First Offer in a Negotiation?

RAIN Group

Who should go first in a negotiation when it comes to offering a price, solution, and agreement to key terms? Do you ask for a budget and then craft what you do from there? Or do you, once you know what the needs and major parameters might be, suggest a solution and a price before talking about budget? It’s a common question, one that continues to baffle many sellers.

article thumbnail

The Startup's Guide to Purchase Order Financing

Hubspot Sales

Your ideal customer just inquired about placing a large order from your startup. It sounds like a dream come true, right? Well, at least it did before you checked your inventory and realized you didn’t have the goods on hand to deliver and don’t have the cash to purchase what you need from your supplier. But don’t throw in the towel just yet. You have options available that can help you fulfill this order and potentially gain a lifelong customer.

Finance 80
article thumbnail

10 Customer Service Metrics You Should Be Measuring (And How to Improve Them)

Groove HQ

This guide covers the ten most valuable customer service metrics, complete with definitions, example reports, and support solutions to help you improve each one. A great customer support platform provides all the essential reports to guide your team in the right direction. But it doesn’t give you the why or the how. Whether you’re new […]. The post 10 Customer Service Metrics You Should Be Measuring (And How to Improve Them) appeared first on Groove Blog.

85
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

TRANSFORM 2019: Sales Enablement on Both Sides of the Atlantic 

Showpad

It’s 4pm November 6, and I’m sitting on a plane on my way home to Germany, taking my laptop out to write about two fantastic Sales Enablement events: TRANSFORM London and TRANSFORM Chicago. No other Sales Enablement events on the planet have inspired nearly 1,000 attendees on both sides of the Atlantic Ocean. TRANSFORM 2019: Fueled by passion, engagement, learning, sharing, and lots of Showpad customers.

Sales 81
article thumbnail

5 Marketing Ideas for Auto Repair Shops to Increase Word of Mouth

Outbound Engine

The best marketing ideas for auto repair shops are the ones that increase your referral business through word of mouth. You can spend money on TV ads, SEO and PPC campaigns, and even direct mail, but you’re investing a small fortune on marketing channels that don’t grow your word-of-mouth business. Auto repair and specialty shops need to invest in low-cost marketing ideas that target past and present customers.

article thumbnail

The Salesperson's Guide to Configure, Price, Quote (CPQ)

Hubspot Sales

Your days are jam-packed with tasks related to bringing in revenue for your company. As your company finds its stride and continues growing and scaling, your daily tasks become increasingly complicated, especially as your product line grows in complexity. If you are manually tracking orders, you can save time, reduce your sales cycle, and increase future sales by implementing a configure price quote (CPQ) solution.

article thumbnail

Two Quick Retail Sales Tips

MTD Sales Training

I was in Dublin recently with a MAJOR player in the food retail industry and it reminded me of two of the very best retail sales tips that every store should use. So it doesn’t matter what you sell in your store, use them! And if you don’t sell in retail then next time you are in a store see if the sales assistant uses any of the following one liners on you.

Retail 72
article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

Customer Experience Software: 5 Questions to Guide You from a Company That Doesn’t Sell It

Groove HQ

Searching for new customer experience software? Use these five guiding questions to find the right tool. Spoiler alert: You might already be using it. The post Customer Experience Software: 5 Questions to Guide You from a Company That Doesn’t Sell It appeared first on Groove Blog.

article thumbnail

Humanizing Your Sales Strategy [VIDEO]

The Center for Sales Strategy

Whether you’re a sales manager evaluating your team or in the field coaching salespeople who are trying to get quality appointments, you’re always looking to improve results. Based on years of experience, we often see salespeople develop strong valid business reasons , but the delivery is too formal. Listen to the video for great before and after examples and keep reading for the secret to a successful sales strategy.

Sales 71
article thumbnail

8 CRM Processes That Make a Sales Team Way More Efficient

Hubspot Sales

As a sales professional, you’re no stranger to the sales process. Chances are, you spend your days engaging with leads and facilitating them through their buyer’s journey step-by-step. In addition to an operational sales process, your team likely has a CRM in place as well. However, if you’re only using your CRM as a virtual Rolodex, you probably aren’t using the tool to its full potential.

CRM 77
article thumbnail

Retain More Revenue by Choosing the Right Customer Success Technology

SBI Growth

Managing Complexity and Competition. Cloud-based Software as a Service (SaaS) software delivery has revolutionized the B2B software sales cycle. It has streamlined implementation and heightened ease of use for customers and vendors alike. For vendors, however, these bright sides have come.

article thumbnail

How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

article thumbnail

An Account Manager Girl in a Web Developer World

Texas Creative

"> A few weeks ago I had the privilege of attending Texas Camp with the web team here at Texas Creative. Texas Camp is a day of curated sessions and panel conversations, and is hosted by volunteers from the regional Drupal community. I know what you’re thinking, why would an Account Manager go to a day-long session about web development?

article thumbnail

Goodbye payment delays, hello speedy transactions

PandaDoc

Hey frustrated salesperson, I feel your pain. “This is ridiculous,” I muttered under my breath. I was six hours into designing a proposal for a prospect, and this little document was taking a toll on my patience. Giphy. PandaDoc co-founder, Sergey , sat across from me and smirked. “There has to be a better way to close deals. This process should only take one week.

article thumbnail

Transform Your Sales With the Right Talent

Miller Heiman Group

Advancements in technology have changed the way sales organizations recruit and hire their sales force. The 2019 World-Class Sales Practices Study revealed that just 32% of organizations believe they have the right people in place to meet their business goals, and only 24% assess why their top performers are successful. Less than one-quarter of buyers see sellers as an important resource to help them solve their business problems, which is why sellers need to not just meet, but exceed buyer expe

Sales 67
article thumbnail

6 Ways To Build Up Goodwill With Customers

MTD Sales Training

Building goodwill in business is a pre-requisite for companies to advance in their strategic forward planning. The British Department Store, John Lewis, is renowned for its quality customer service and its build-up of goodwill. Here’s what one of their managers said: “If we rely on value alone, we’ll get considerable success. Then if we add constant and careful cultivation of the other arts of maintaining and building up goodwill, we shall be vastly superior to our competition.”.

article thumbnail

Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.

article thumbnail

How Talent and Fit Affect Client Experience

The Center for Sales Strategy

Great client experience is key to increased revenue and overall growth. And there are many things that affect your client’s experience with your company. From every encounter with the receptionist and support staff to the product itself, the client is forming an opinion on what the experience is like working with your company. While all of these aspects have an impact on experience, for many, it’s often the salesperson that has the biggest influence.

Sales 62
article thumbnail

Why You Need a Meeting Cadence After Developing Your Strategic Plan

Strategic Planning and Management Insights

Picture this in your mind: You're a senior leader, and you just finished developing your strategic plan with your leadership team. You've reached alignment on your organization's vision and mission, and you're clear on your strategic priorities, goals and action items. Now, what do you do?

article thumbnail

Four Ways to Create a Sense of Urgency with a Customer

Miller Heiman Group

With customer expectations higher than ever, every sales interaction has to be worth the buyer’s time. There is no such thing as an unimportant call or meeting. Every contact has to create value and move the customer forward toward closing the deal. Yet it’s unclear customers feel that way—almost a third (32.2%) of respondents to the 2018 Buyer Preferences Study reported mixed feelings about their discussions with sellers.

article thumbnail

Sales Orders: What They Are Compared to POs & Invoices

Hubspot Sales

Let’s say you have a prospect ready to buy. You’re bound to be excited and ready to close the deal and collect that commission, but before you get this deal moving, there are a few things to consider. First, ask yourself, “ How can I set expectations for myself and my prospect around how the remainder of the sales process will run? And how can I ensure this final stage of the sales process maintains momentum and is properly documented?

Sales 60
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

The Top Sales Enablement Conferences and Events to Attend in 2020 and Beyond

Showpad

A rep’s focus is hitting their monthly, quarterly, and annual numbers, but the steps to get there can often be unclear. Professional growth is vital to a salesperson’s success, and Sales and Sales enablement conferences are one of the best ways to get a new perspective and learn best practices. They provide Sales reps and Sales teams with a change of scenery to reset, expand their knowledge, and meet industry experts from across the globe without the limitations of social media.

Sales 58
article thumbnail

How to Succeed at Overcoming Childhood Messages [Podcast]

Sandler Training

Mike Montague interviews Wayne Dehn on How to Succeed at Overcoming Childhood Messages. The post How to Succeed at Overcoming Childhood Messages [Podcast] appeared first on Sandler Training.

Sales 56
article thumbnail

What I Learned by Leaving Toyota

Kainexus

Our 2019 KaiNexicon event in Austin was a tremendous success, thanks to all of our fabulous participants and speakers. Lots of valuable information was shared, and long-term connections formed. The event kicked off with a Keynote from Jess Orr of WestRock Company. This post is a recap of her presentation. We invite you to watch the video as well. Jess Orr is a continuous improvement manager with over 12 years of experience working in a variety of industries.

article thumbnail

How to Align Culture & Strategy in a Diverse, Non-Profit Organization -W/ Justin Miller

Strategic Planning and Management Insights

In this episode of our Strategy & Leadership Podcast , we were joined by Justin Miller, Co-Founder & CEO of CARE for AIDS.

article thumbnail

Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.