Planview

MARCH 29, 2019

That focus on people, rather than just ideas, led to the realization that if these igniters didn’t know about each other, then their true collective passion couldn’t be utilized. We wanted to ensure employees that they worked somewhere that was ‘caused-based’ rather than ‘profit-centric’. The Result.

Innovation 60

Innovation Healthcare Energy and Utilities Insurance 60

PandaDoc

DECEMBER 21, 2020

By lowering customer churn and increasing customer retention, the company can put energy towards customer acquisition or upselling. By finding faithful customers, your business is able to spend less on acquisition and gain higher profits. Most companies prioritize acquisition over retention. How Important Are Customer Renewals?

Energy and Utilities 52

Energy and Utilities Acquisition Software Software 52

SmartKarrot

JUNE 30, 2022

The phrase – Age of the Customer – was first used by Forrester, who defined it as a customer-obsessed enterprise that concentrates its strategy, energy, and budget on processes that enhance knowledge of and engagement with customers and prioritizes these over maintaining traditional competitive barriers.

Acquisition 10

Acquisition Customer Success Energy and Utilities Logistics 10

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs.

CRM 52

CRM Insurance Healthcare Manufacturing 52

ClearPoint Strategy

JULY 29, 2021

Both handle customer finances and investments, but (generally speaking) Goldman Sachs prioritizes high-touch, personal relationships, while E*TRADE values high-tech, self-service relationships. Does the city-planning portion of the budget need more focus than public utilities? Maintain profitability. Manage costs.

Innovation 98

Innovation e-Learning Healthcare Government 98

SmartKarrot

JULY 31, 2023

Customer lifetime value is an anticipated value of the net profit a business can earn with a single customer over the entire period of the customer’s relationship with the business. Calculation of customer lifetime value is important for the customer success team for the prioritization of customers.

Customer Success 10

Customer Success Energy and Utilities Onboarding Decision-making 10

SmartKarrot

OCTOBER 1, 2021

The sad part is that while businesses may comprehend the term “customer-centricity” in theory, they fail to utilize this concept when it comes to practical implementation truly. This shows that a good customer experience results in good business, which ultimately yields greater profit. The effect of a great customer experience.

Customer Experience 11

Customer Experience Energy and Utilities Decision-making B2C 11

Better Ways Sales Strategies

JANUARY 3, 2020

If that premise is true, your sales teams should be spending their time and energy helping their clients determine the value of successfully delivering the targeted initiative (technology project, process improvement, cloud solution, etc.)

Value Proposition 40

Value Proposition Decision-making Stakeholders Sales 40

ClearPoint Strategy

APRIL 20, 2021

It can be broken down simply: sustainability is focusing on people, the planet, and profit. By focusing on social responsibility (people), environmental stewardship (planet), and economic prosperity (profit), a city offers amazing benefits to enhance the quality of life for all residents, present and future. 10 Cities Doing It Right.

Energy and Utilities 52

Energy and Utilities Transportation Government Meetings 52