CMOE

OCTOBER 27, 2020

Best Episodes: Gabi Lewis , founder of Magic Spoon, discusses influencer marketing, fitting a product to a market, and learning from past ventures. Best Episodes: Roger Wakefield , owner of a plumbing company, recounts how he learned social-media marketing late in life. Best for: Leaders, marketers, entrepreneurs.

Management 93

Management Leadership Supply Chain Performance Review 93

SmartKarrot

NOVEMBER 16, 2022

You’ll introduce innovative solutions to grow the business’ footprint and maintain the relevance of Datacom’s services. Analyze service market potential, with full focus on installed base (IB), and ensure active customer success management is executed with maximal upsell/X-sell. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

DECEMBER 1, 2021

Role: Head of Customer Success Location: Remote, United States Organization: Narrativ As a Head of Customer Success, you will build, manage, and coach a team of Customer Success Senior Directors, Directors, and/or managers including regular 1:1s, radical candor feedback in the moment, performance reviews, and career planning conversations.

Customer Success 19

Customer Success Retail Performance Review Client Relationships 19

Showpad

OCTOBER 9, 2020

Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. One of the first touchpoints your customer has is with your marketing team. It’s not only salespeople who drive revenue; it involves services, customer success and marketing teams. Market like a human.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

SmartKarrot

JULY 3, 2023

This additional human resource is also required to capture new opportunities in the market. When a team is scaled effectively, it can tackle larger projects and easily adapt to the changing market dynamics. Expansion of Your Business into New Market – Well, this doesn’t need an explanation.

Performance Review 10

Performance Review Decision-making Onboarding Acquisition 10

SmartKarrot

JANUARY 25, 2022

Launched in 2004, Campaign Monitor is an email marketing platform catering to businesses of different sizes. EarlyBirds is a platform that provides an open, innovative ecosystem. With a vision to speed up capacity, culture, and innovation, the innovation platform assists businesses in all stages (startups as well as scale-ups).

Innovation 10

Innovation Decision-making Software Software 10

SmartKarrot

JUNE 15, 2021

Work closely with the Product team, sharing customer insights to inform future product developments and effectively bring innovations to bear for optimal customer success. Proactively manage and develop team members through frequent coaching, performance reviews and training.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

Account Manager Tips

OCTOBER 13, 2020

You cannot do it without the buy in from marketing. You need to learn to be OK with trusting other departments, other people, and to make sure that you set your boundaries because if not account management is often misconstrued as an inbox where everything else falls that doesn't belong to the sales or marketing, etc. I'll help you.

Key Account Management 130

Key Account Management Account Management Management Decision-making 130

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Maintain Pinnacle and PinnacleTech values of excellence, impact, growth, and innovation. Apply here: [link].

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3

Hubspot Sales

MAY 3, 2018

We asked a few of the industry’s most innovative minds what they think is in store for sellers in the next five years. It's a great time to be in sales right now, because reps can over-perform and make a lot of money as marketing and product improve sales efficiency. So, what does that look like in the year 2023?

Sales 141

Sales Artificial Intelligence Sales Training Account Management 141

SmartKarrot

JULY 14, 2022

Oversee team culture building and performance management (e.g. team celebrations, PTO calendars, performance review cycles, etc.). Collaborate and align with Sales, Marketing, Product and Operations (both in Australia and the US) to ensure we are operating effectively as one unit. Apply here: [link].

Customer Success 3

Customer Success Customer Experience Performance Review Onboarding 3

ClearPoint Strategy

FEBRUARY 11, 2022

What Are Strategy Review Meetings? A strategy review meeting is exactly what it sounds like: a meeting focused entirely on strategy. However, the marketing department, who has no knowledge of this change, continues with their previous branding and marketing campaigns.

Meetings 98

Meetings Decision-making Leadership Facilitation 98