Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Delegates were from legal and accountancy firms in the UK, Channel Islands, Germany and United Arab Emirates. How should firms identify their strategic accounts?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Strategic Account Management Association

DECEMBER 3, 2020

As conveners of the largest community in the world dedicated to strategic and key account management, one of SAMA’s foundational purposes is to help our community both adapt to what’s happening right now and prepare for what may happen next. Sales and account management – no longer an expense but an investment.

Co-Creation 987

Co-Creation Value Proposition Account Management Suppliers 987

Account Manager Tips

JUNE 29, 2021

Your job as a key account manager is to deliver the kind of value that convinces your clients to stay in the loop. Shareholders and board/directors value growth, costs, profit and cashflow. Provide Value Reports that present measurable shareholder and stakeholder value. Stakeholders value business improvement.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

QYMATIX

JANUARY 16, 2023

Sales leaders need well-thought, modern metrics to make informed decisions about their Key Account Managers and customers. Choosing the right set of sales KPI helps a manager in B2B to cut through the noise and see the actionable indicator they need. What are common KPI best practices in B2B Sales? Output Sales KPI.

B2B 52

B2B Sales Management Sales Analytics Management 52

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Relationships are deepened protecting against any key contact leaving. This new stakeholder management process will equip you to be ready.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Brightbridge Consulting

JUNE 12, 2019

Key Account Management: Skills Development: Flint Group. Group workshops and individual coaching for experienced senior key account leaders, commercial and technical managers. Coaching sessions between workshops have concentrated on embedding appropriate approaches and addressing market challenges.

Shareholders 52

Shareholders Suppliers Key Account Management Value Proposition 52

KAMCast

FEBRUARY 18, 2021

How do the account managers in your business cope under the mounting pressure of a difficult and challenging question? How do the account managers in your business cope under the mounting pressure of a difficult and challenging question? So, what happens when you are not around? So, what happens when you are not around?

Shareholders 98

Shareholders Media Account Management Communication 98