Remove who-we-are industries hospitality-food-travel
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Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning

Red Star Kim

In early December (and despite the train strike), we gathered at the offices of London | Simmons & Simmons (simmons-simmons.com) for a workshop on “Future Marketing and Business Development Manager”. Functional specialists – Within the firm we must understand and be able to work with different specialists within the marketing team.

Marketing 130
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A Study in Contrasts: Companies That Go the Distance, and Those That Don’t…

Strategic Communications

Here we take a look at some of the “losers,” and some of the “winners” and try to determine what it is that keeps a brand strong. Some notable success stories include: Amazon has continued to expand its reach, diversifying into cloud computing, logistics, and even brick-and-mortar retail with the acquisition of Whole Foods.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Regardless of industry, customer satisfaction score (CSAT) is one of the most popular metrics for gauging how consumers feel about the customer experience (CX). When you have a large customer base, it can be difficult to identify individual buyers who are at risk of churning. NPS data is collected through a survey, too.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

And those who only look to the past or present are certain to miss the future.” At Blue Canyon we have identified several major structural shifts underway that touch upon a cross section of different markets, industries and economic sectors. Yet change brings both opportunities as well as threats.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

And those who only look to the past or present are certain to miss the future.” At Blue Canyon we have identified several major structural shifts underway that touch upon a cross section of different markets, industries and economic sectors. Yet change brings both opportunities as well as threats.

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Season #1, Episode #55: Building Loyalty In Micro

The Congruity Group

Watch the episode here Listen to the podcast here About Mark Ross-Smith Mark ‘Mr Loyalty’ Ross-Smith, is an award-winning global airline loyalty industry leader. As the Founder of Travel Data Daily – Mark has published dozen of papers and articles on airline loyalty, which dive deep into airline economics and thought leadership.

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How Sustainable Businesses Drive Customer Loyalty

ReviewTrackers

The consumers who are, however, care about how your company invests in environment-friendly practices. Siegel cites as an example how hospitality organizations can create value through, say, more efficient supply chain management. One thing I find interesting is the food that hotels serve,” he says. “I