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Professional services marketing/BD case studies – Moore Kingston Smith, Mazars, Capsticks, Fladgate, Travers Smith, Mills & Reeve and brand awards

Red Star Kim

There are 15 people in M&BD – eight in BD and bids and seven in marketing, communications and events. But improving revenue and profitability through pricing sophistication isn’t simply about the firm. The firm has a sector focus on health/social care, emergency services and housing. The client perspective is also crucial.

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Book review – Managing Brands

Red Star Kim

Most M&BD professionals will have some involvement in brand work – whether through campaigns for brand awareness and activation or brand management (ensuring that all activities and communications are in line with agreed brand guidelines). Porter’s generic strategies (cost leadership, differentiation and focus) are relevant here.

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KAM Customer Life Cycle

Jermaine Edwards

Companies like Hubspot, Mckinsey and Apple say they get benefits from evaluating their customer life cycle to: Increase customer profitability. One approach is that of Jim Sterne and Matt Cutler, as published in 2000 in a paper called “E-Metrics, Business Metrics For The New Economy”. How good is your communication?

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How Partner Revenue Can Be More Closely Tied To Revenue

CoSell

Not the 2000% I’d hoped to achieve.” Partner Sales Profitability Metrics To understand the profitability of your sales partnerships, look at these key areas: • What’s the CAC for a partner sale? Once you are up and running, you’ll have real data to evaluate partnership profitability. That’s only human. It’s natural.

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#019 Employee Engagement in a Hybrid Working World, with Robert Hicks & Lou Kwakye

KAMCast

Between them, they live and breathe the company’s mission (‘make the world a better place to work’), both internally and externally, whilst continuing to push for profitable performance. They are a multi-award winning employee engagement platform accessed by more than 2000 organisations around the world.

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Being a servant leader – Servant Leadership

MDI Training

If the purpose of the company is to maximize profit, then human resources tend to be seen as a mean. For at least 2000 years there have been rulers who have called themselves servants, from Marcus Aurelius to Joseph II, Frederick the Great to Queen Elizabeth. Shareholders understandably feel comfortable with the latter.

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Investment in Community: 2020 Strategy and Performance Management Cohort Recap

ClearPoint Strategy

We must be able to translate community needs into themes, goals, and measures that City employees can act on. Outcomes in local government are harder to track than in the private sector because we’re not measuring profit. Serving: 35.8% Latinx, 14.5% Black, and 11.9% City of Northglenn, CO. The importance of planning meetings.