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3 essential customer service tips that SaaS startups need to know

Zendesk

The year was 2006. How can SaaS startups ensure they’re building a customer-focused organization – and why should they? SaaS users, whether individuals or organizations, often have an ongoing relationship with your product. As the firm grows, the fluid and flexible environment of the startup organization becomes unwieldy.

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500 Hams on Christmas: A Profile on HubSpot's Employee #6, Dan Tyre

Hubspot Sales

He has a certain "pedal-to-the-floor-ness" about him that you get a sense of within seconds of meeting him. In 2006, Dan received a call from Brian Halligan asking him to be employee number four at his new company, HubSpot. And I never doubted him again — on matters both ham- and non-ham-related. Dan‘s drive is palpable.

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Flow Metrics for the Win — Planview Named a Leader in Forrester Wave™ on Value Stream Management

Planview

My first experience with it was back in 2006 when I took a call from Carey Schwaber of Forrester. A similar shift is underway in how we visualize, manage, and optimize flow across our organizations. Category creation can be a long, winding, and rewarding road. At the time, I was a Ph.D.

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All about PCI DDS (and why it’s important)

Zendesk

Together, they form the Security Standards Council (SSC), the organization responsible for creating the global standards for the protection of payment data. the previous version, will remain in effect until March 2024 to allow organizations to become familiar with v4.0 was released. However, PCI DSS v3.2.1,

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Building Relationships With the C-Suite

SalesGlobe

This fear was realized when I had the pleasure of meeting the CO of one of the ships in port at the Norfolk Naval Station. In 2006, I started a new job at a much smaller company where the CEO was well known and more visible. When I first started meeting with executives, I was afraid to talk about anything.

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The Ultimate Guide to Sales Strategy

Hubspot Sales

Every sales team needs sales strategies, and a strong sales strategy plan builds the foundation for a cohesive, successful sales team and organization. Outline what criteria a prospect meets in order to qualify them as a high-probability potential customer. This should span everything from the sales presentation to closing techniques.

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Salesforce alternatives: 6 feature-packed CRMs for diligent sales pros

Nutshell

Salesforce continued to grow, and very shrewdly launched AppExchange in 2006, which allows developers to create applications that plug into Salesforce, bolstering its functionality and allowing “the free market” to innovate and create their own apps that directly increase Salesforce’s value. More than 150,000 organizations use its software.

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