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How Value-Based Pricing Can Save the Customer Experience Industry

Holden Advisors

These findings are on the heels of a 2013 global CX study from Oracle finding that 97% of executives believe that delivering a great customer experience is critical to their business advantage and results. They aren’t seeing the return on their CX investment and that’s resulting in smaller teams and less leadership support of CX initiatives.

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5 Steps for HR to Develop 2013 Sales Leaders

SBI Growth

Our 2012 sales leader research finds it is still a big fear for 2013. If your company isn’t looking for sales leadership today, just wait. The average tenure of a Sales VP is 19 months! This post explores what HR leaders can do to develop top internal sales leaders. Managing multi-generational sales forces.

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New 2013 Sales Quota = HR Get Ready!

SBI Growth

Sales teams are getting their 2013 numbers. For the Sales Leaders who learned how to set quotas at the SBI Make the Number tour ( register now! ), the results will be quite different. 2013 results will uncover some long-hidden flaws in the sales force. This blog is NOT about how to correctly set your sales quotas.

Sales 102
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Selling challenges in professional services: Sales processes and skills

Red Star Kim

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

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Top 50 Sales & Marketing Influencers of 2013

Jeffrey Gitomer

Leadership Sales Social Media Jeffrey Gitomer Blog jeffrey gitomer sales blog sales blog' Update your Reader Now. This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Marketing 105
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Ready Set Boost Event Featuring Jeffrey Gitomer | June 19, 2013

Jeffrey Gitomer

. ~ From Jeffrey’s new book, The Sale Re-Defined. The post Ready Set Boost Event Featuring Jeffrey Gitomer | June 19, 2013 appeared first on Jeffrey Gitomer’s Sales Blog.

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Lucas Pedretti exclusively booked as AI specialist for eight VTH (Verband Technischer Handel) events

QYMATIX

Lucas Pedretti is looking forward to supporting the VTH and its members with concrete application examples in the field of artificial intelligence and predictive sales analytics. This means a total of around 400 sales outlets throughout Germany, Austria, Switzerland and neighbouring countries and a total turnover of over 4.5