article thumbnail

Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. But that’s a topic for a different day. It all starts with selecting the right accounts. #4:

article thumbnail

Top 10 Innovation Links of the Week: 12.24.15

Planview

It’s time once again for Spigit’s weekly roundup of innovation links, where we feature a carefully curated selection of our favorite content on innovation, crowdsourcing, and more from around the web. Inspire Innovation with Our Ultimate Holiday Gift Guide. Let this guide help you inspire innovation in your organization.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to help your customer’s navigate shifts in 2022 to stay ahead of the competition by leveraging digital tools?

Arpedio

The overlay of various interaction media and multichannel customers complicates ‘how’ buyers now interact with sellers and the speed of innovation makes it difficult for customers to keep track and make informed purchase decisions. Customer: Supplier selection: “Does this do what we want it to do?” Bain & Company. 45 30 93 42 09.

article thumbnail

Account-Based Marketing: Time to future proof your marketing efforts to become customer-led and team enabled.

Cosawi

This in turn rewards the progressive, ABM embracing company by being seen as a forward-thinking and customer-centric supplier who focuses on deploying the total value of their company’s capabilities where and when the customer needs them. In the one-to-one scenario, the supplier is trying to distill the value of targeting customers.

article thumbnail

Unilever: Making Sustainable Living a Reality Through Global Collaboration

Planview

Just to jog your memory, Unilever is one of the world’s leading suppliers of food, home, and personal care products, reaching two billion consumers a day in over 190 countries. To expand upon this idea, Unilever unveiled the Foundry IDEAS platform in 2015. They’re the driving force behind brands such as Dove and Axe. Conclusion.

article thumbnail

Unilever: Making Sustainable Living a Reality Through Global Collaboration

Planview

Just to jog your memory, Unilever is one of the world’s leading suppliers of food, home, and personal care products, reaching two billion consumers a day in over 190 countries. To expand upon this idea, Unilever unveiled the Foundry IDEAS platform in 2015. They’re the driving force behind brands such as Dove and Axe. Conclusion.

article thumbnail

Why 98% of online ads don’t work – and what to do about it, with Martin Lucas

Account Management Skills

So just to give everybody a little bit of background in 2015 or so the business that I had the sort of investment property there had I did that entrepreneurial bet, just bet the house right. So is it’s as true in 2015 as it was in 2021. That was a nice piece of validation. The average click through rate on Facebook is 1.61%.