Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Red Star Kim

SEPTEMBER 6, 2022

This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”. Chapter 8 is on “applying the model and making it work for the long term” with a focus on teams, mergers and acquisitions and growth.

Communication 130

Communication Facilitation Leadership Stakeholders 130

Freshworks

APRIL 2, 2021

We predict that businesses with robust customer experience (CX) software systems in place will be better placed to successfully survive the next few tumultuous months and years. Is your business ready to meet customers’ expectations and deliver high-level CX (Customer Experience) in the post-COVID world?

Customer Experience 53

Customer Experience Software Software Transportation 53

Zendesk

AUGUST 11, 2021

Digitally savvy leaders are setting the standard for a good customer experience, and as a result, customers have come to expect that same quality of service from every brand. And 73 percent of customers say fast resolutions are the number one indicator of a good customer experience.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

SalesGlobe

NOVEMBER 15, 2022

So it was bookings was always the strongest one for that new acquisition. So you’ve got the omnichannel question from a compensation standpoint, you’ve got to really work back up, you know what we think of as the revenue roadmap. So how do we smooth out the customer experience? Michelle Seger. Mark Donnolo.

Sales 52

Sales Value Proposition Retail Acquisition 52