2021 Customer Success Digital Transformation Management 
Desired Path
FEBRUARY 17, 2021
But what was its impact on business and how do Customer Success Executives quantify their organization’s performance against the backdrop of an exceptional year? 45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports.
Desired Path
MARCH 9, 2023
Now, as we enter the last quarter of 2021, the need and investment in customer experience (CX) has risen exponentially. Mopinion asked DesiredPath's Kia Puhm to weigh in on the state of CX in 2021 with the following questions. How do you think the pandemic has affected the market?
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Desired Path
FEBRUARY 17, 2021
But what was its impact on business and how do Customer Success Executives quantify their organization’s performance against the backdrop of an exceptional year? 45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports.
Desired Path
FEBRUARY 17, 2021
But what was its impact on business and how do Customer Success Executives quantify their organization’s performance against the backdrop of an exceptional year? 45% of respondents say their CSMs manage over $2.5M ARR and 55% indicated that the CS management team at their organizations manage 6-8 direct reports.
Arpedio
OCTOBER 21, 2021
October 21, 2021. How ARPEDIO’s digital solutions can empower your business and create continuous GROWTH. October 21, 2021. How ARPEDIO’s digital solutions can empower your business and create continuous GROWTH. ? It supercharged a pivot to customer-centricity. VP of Customer Success, ARPEDIO.
Showpad
JUNE 29, 2021
**This post is part of a series based on Showpad’s 2021 Modern Selling Study. By capturing data regarding buyer engagement, sales professionals, enablement teams, content creators across functions and specifically marketing as well as sales managers can learn what works and what doesn’t.
Arpedio
OCTOBER 21, 2021
October 21, 2021. How can Arpedio’s digital solutions empower your business and create continuous GROWTH? October 21, 2021. How can Arpedio’s digital solutions empower your business and create continuous GROWTH? ? It supercharged a pivot to customer-centricity. VP of Customer Success, Arpedio.
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