Remove 2022 Remove Blog Remove Digital Transformation Remove Digitalization
article thumbnail

2022: A Promising year for No-Code and Hyperautomation

Customer Think

Here’s one of the many predictions for 2022: Digital transformation driven by the shift to hybrid and remote work will continue to accelerate. COVID-19 served as a wake-up call for companies dragging their feet on digitization.

article thumbnail

New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Red Star Kim

I have supported Richard Chaplin at the Managing Partners’ Forum since June 2022 on the research, feasibility, design and development of the programme – and discussions with six amazing speakers – so it is gratifying to see the finished product! Versions for divisional, functional and aspiring leaders are expected in 2024.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Predictions for Customer Experience (CX) in 2022

Customer Think

Retail has been challenged on every front over the last 12 plus months, resulting in several changes within the customer experience (CX) industry – livestream shopping, social commerce, and supply chain disruptions are just a few examples that have forced a dramatic pivot towards digital transformation.

article thumbnail

Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

article thumbnail

4 Predictions for Global Customer Service in 2022

Customer Think

Although I may have had a rosier outlook about the “end” of the COVID-19 pandemic, we did see massive strides in the advancement and adoption of AI as well as the continued digital transformation of businesses across industries […].

article thumbnail

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools

MDI Training

Click below to access our AI-generated version of this blog article! It also describes how AI can be used as support , for example as a digital assistant or mentor. Click below to access our AI-generated version of this blog. Click below to access our AI-generated version of this blog article!Advancing

article thumbnail

Three Predictions for CX Success in 2022

Customer Think

As the world comes to live with COVID, it is worth looking ahead at how customer behavior has changed and how customer experience (CX) leaders can best anticipate the challenges to come in 2022. COVID accelerated digital transformation trends already taking place in the market.