Remove 2024 Remove Artificial Intelligence Remove Decision-making Remove Digitalization
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AI-Powered Predictive Analytics in Marketing Decision-Making

Strategic Communications

While generative AI (GenAI) tools like ChatGPT, Bard, and others, may have most marketers focused on the content creation potential of artificial intelligence (AI), AI actually has many, many, other applications that marketers can leverage to boost effectiveness and cut costs. Just because we can, doesn’t mean we should.

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CX Trends 2024: Unlock the power of intelligent CX

Zendesk

We’re facing a seismic shift in the world of customer experience with rapid advancements in artificial intelligence, data analytics, and other emerging technologies shaking the very foundations of our industry. At Zendesk, we think deeply about the customer experience and how to make it better for every party involved.

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8 Eternally Human Leadership Competencies

MDI Training

While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. The ability to adapt to new circumstances , think on one’s feet, and make decisions in uncertain environments is a skill that relies heavily on human intuition and experience.

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Can AI Support EI Development For Leaders?

MDI Training

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading! by Aline | 29.

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Beyond the Horizon: GenAI and Ethical Leadership

MDI Training

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. My research in digital well-being and work with my learning design company have shown me many ways GenAI can significantly boost organizational productivity and employee well-being.

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Successful Team Building for Boehringer Ingelheim RCV

MDI Training

The second event focused on how to increase effectiveness in decision-making processes : What influences the way we make decisions ? What (group) dynamics exist in decision-making processes ? What decision-making processes are involved? What strategies are needed for each?

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AI call center: A complete guide

Zendesk

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy.