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2024 State Of Account Planning: Survey Results

ProlifIQ

The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024.

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Customer data privacy: A CX guide for 2024

Zendesk

So when it comes to managing customer data , prioritizing customer data privacy is mandatory. When businesses don’t prioritize customer data privacy, there’s a risk of exposing private information to people or entities consumers had no intention of sharing their data with. Source: Zendesk CX Trends Report 2024.

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DemandFarm’s Spring Release 2024 – Omphalos

DemandFarm

Account Based Selling (ABS) burst into the spotlight in the mid 2010s and has been steadily gaining traction as the go-to approach among B2B sales organizations. This is possible at scale provided the account manager has neatly laid out relationship goals for all the stakeholders in the account, especially the buying committee.

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Three Ways to Leverage Software Engineering Intelligence for Enhanced Delivery Efficiency

Planview

According to the 2024 Gartner® Market Guide for SEI platforms , they “provide…data-driven visibility into the engineering team’s use of time and resources, operational effectiveness, and progress on deliverables.” As a result, customers experience fewer delays, and teams benefit from a calmer, more organized work environment.

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The Importance of Building Trust In Times of Uncertainty

Whetstone

2024 looks like it will be a year of volatility. During such tumultuous times, organizations that have invested in building a strategic account management program can rely on the pivotal role played by their strategic account managers. If messages are complex or nuanced, arrange face-to-face meetings with key stakeholders.

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Want Your AI Strategy to Win? Don’t Overlook Employee Engagement.

Planview

This isn’t a revelation: Organizations have been dealing with failed strategies for decades. However, this is 2024—the year AI must prove its value. In this post, you’ll uncover why engagement matters from strategy to execution, plus four actions leaders can take to improve engagement across their organization.

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The best org chart tools for relationship mapping

DemandFarm

Your day-to-day involves navigating complex client organizations, each with its own layered hierarchy and network of decision-makers. Keeping track of who influences which decisions and understanding the power dynamics within these organizations. The Best Org Chart Software of 2024 1. One of your biggest challenges?