article thumbnail

Top CRM trends

Insightly

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. The global CRM market was valued at $47.79 To meet customer-centric goals, new CRM tools with greater precision are being developed. Every year, new trends come up in the CRM space.

CRM 52
article thumbnail

Top CRM trends

Insightly

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. The global CRM market was valued at $47.79 To meet customer-centric goals, new CRM tools with greater precision are being developed. Every year, new trends come up in the CRM space.

CRM 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity.

CRM 84
article thumbnail

Demystifying AI and Why CRM and AI are a Great Match

SuperOffice

Globally, the AI market will reach nearly $200 billion by 2025. And the CRM industry is not an exception when it comes to embracing AI technologies. Nowadays, AI is frequently applied in CRM applications. The marriage between AI and CRM is also a lucrative one. This year, AI in CRM is set to generate over $1.1

CRM 82
article thumbnail

How to grow your SMB with SMS Marketing

ACT

Case in point—mobile commerce is projected to account for more than 44 percent of retail e-commerce sales by 2025. SMS marketing tips for small businesses By 2025, 80 percent of customer service organizations will switch from native mobile apps to text messaging for improved customer experience. A platform like SMS4Act!

article thumbnail

Welcome email templates for nurturing new customers

Nutshell

Prioritize your subject line What you put in the subject line matters — after all, it’s the first part of your email your reader will see. billion by 2025. The following are three essential tips for writing the most effective welcome email: 1. The subject line is a critical part of your message. Get started for free!

B2C 154
article thumbnail

TechTarget Launches Verified MSP Targeting Powered by Priority Engine Purchase Intent Platform

SBI

The Managed Services market is expanding and is expected to grow to more than $350B by 2025 (Grand View Research). This new offering helps technology companies identify verified, hard-to-find Managed Service Providers (MSPs) who are actively evaluating IT products to purchase and resell.