SBI

JULY 1, 2020

5 Ways to Uncover Strategic Account Revenue. Revenue growth in B2B enterprise accounts has always been challenging. The Revegy Customer Optimization Wheel outlines the common practices we have identified that make leading companies successful at securing bigger deals over shorter sales cycles with more predictability.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

NOVEMBER 2, 2022

Be the voice of the customer, driving proactive cross-functional alignment and collaboration internally with key stakeholders in Sales, Product, Engineering, and Finance. Manage multiple enterprise accounts; develop positive working relationships with all client touch points.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

Arpedio

DECEMBER 19, 2023

In this comprehensive guide, we delve into the nuts and bolts of Account-Based Selling, a strategy that has revolutionized the sales process for countless businesses. We’ll also highlight the tangible benefits of adopting an ABS approach, from enhanced customer engagement to improved sales outcomes.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

JANUARY 3, 2023

Hold and constantly improve/streamline client account opening and onboarding to provide an excellent Customer Experience journey. Exceed sales and Net Promoter Score/client satisfaction targets. Build and develop rapport with new and existing clients to keep them satisfied with services in order to get possible renewals.

Customer Success 19

Customer Success Onboarding Suppliers Stakeholders 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

SEPTEMBER 19, 2022

Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy. Identify early expansion indicators and relay opportunities to the partners in Account Development. Create relationship maps within accounts with plans to expand the depth and quality of relationships.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

DECEMBER 2, 2022

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Responsible for hiring, managing, and developing a Customer Success team. Effective and clear communication is at the top of your priorities at all times. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

MARCH 22, 2021

Oversee post-sales efforts to maintain and grow existing clients. Collaborate with the sales, marketing, and product development teams. Develop strategies to grow existing accounts while ensuring quality and cost-effective services. Interface with clients through all forms of communication channels.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Work with internal stakeholders to deliver assets and toolkits that inspire, educate, and support the customer community experience. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

FEBRUARY 8, 2021

Stellar communicator: excellent written, verbal, and visual communication and presentation skills. Apply here: [link] Role: Customer Success Manager Location: Remote, Austin, Texas Metropolitan Area Organization: ScienceLogic As a Customer Success Manager, you will manage the customer lifecycle for an assigned number of accounts.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

ProlifIQ

APRIL 21, 2023

They also develop and implement strategic account plans that align with the business’s goals and objectives. To execute the account growth strategy and maintain strong customer relationships, account managers should have excellent communication skills.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

DemandFarm

APRIL 26, 2023

They are also responsible for identifying new opportunities for growth and working closely with internal teams to develop strategies that drive revenue growth. They must also collaborate with marketing, sales, and product development teams to ensure that their clients receive the best possible service and support.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

NOVEMBER 11, 2022

Maintain an effective account governance process in collaboration with customers’ key stakeholders as well as the internal account team. Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts. Apply here: [link].

Customer Success 3

Customer Success Government Account Development Stakeholders 3

Arpedio

JANUARY 11, 2023

The technical definition of account management is when you have a structured approach to managing and growing your relationship with your customers to achieve mutually beneficial goals. In order to succeed in today’s B2B industry, you need to align your sales strategies to sales and buyer expectations for personalization.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

MARCH 8, 2022

Her diverse yet unique skills include customer life cycle optimization from pre-sales. Anika Zubair is a Customer Success leader working with inSided, a customer success community platform, as Vice President of Customer Success. Anika Zubair. Kellie Capote. Maranda Dziekonski. Rachel Provan. Shari Srebnick.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Transcript: Jenny Plant 00:00 So today I’m delighted to be chatting to the lovely Sara and Lindsay from internal communications agency Brilliant Ink.

Account Management 40

Account Management Decision-making Stakeholders Management 40

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future. I can spot opportunities.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

APRIL 29, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Work with sales on the management of the customer renewal process. Build and maintain relationships with internal stakeholders. Funneling customer feedback to the product team.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10