SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SBI

JULY 1, 2020

Developing a deep understanding of your customer’s organization by synthesizing customers’ strategic priorities and where your organization’s products and services can support them is critical to uncovering hidden revenue. Manage Relationships More Strategically. Mark Kopcha President, CEO, Revegy.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

SEPTEMBER 27, 2021

Role: Director of Customer Success (Nonprofit) Location: Remote, San Francisco, CA Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems, and national nonprofit organizations.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

Arpedio

DECEMBER 19, 2023

By focusing on targeted, high-value accounts and fostering deep, personalized relationships, ABS offers a range of advantages that can significantly impact the bottom line. Increased Sales Efficiency : By concentrating resources on a smaller number of high-value accounts, ABS streamlines the sales process. Superior together.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

DECEMBER 2, 2022

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: Jenkin Beattie As a Customer Success Manager, you will develop and manage key accounts achieving mutual goals whilst seeking growth within each account. Internal and external key stakeholder management.

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

SEPTEMBER 19, 2022

Leads senior and experienced direct reports and colleagues while holding the team accountable to high standards and developmental goals; holds crew and self accountable to financial targets. Manage a portfolio of accounts with a focus on renewals and upsells conversations.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

JUNE 28, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems and national nonprofit organizations.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 22, 2021

Role: Director of Customer Success Location: Remote, New York City Metropolitan Area, US Organization: Eulerity As a Director of Customer Success, you will manage the Customer Success Team to ensure proper client assignments, data-driven insight, and continuing optimal service quality.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

FEBRUARY 8, 2021

Develops deep relationships with a wide range of partners at the customers (from executives to project managers), learn what their most important strategic priorities are, and ensures we deliver these outcomes. Manage and implement best practices to ensure informed decisions are being made.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

SmartKarrot

NOVEMBER 4, 2020

Role: Director of Customer Success Location: Charleston, South Carolina Metropolitan Area, US Organization: GoodUnited As a Director of Customer Success, you will develop, implement, and optimize the Customer Success strategy and frameworks to drive key measures of success. Deliver customer reports illustrating Eko value delivery (e.g.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

ProlifIQ

APRIL 21, 2023

This strategy involves developing a comprehensive plan to manage and grow the customer accounts that are critical to the business’s success. You can do this through account planning. They also develop and implement strategic account plans that align with the business’s goals and objectives.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

JANUARY 6, 2021

Enable and hold team accountable for identifying and developing upsell opportunities that solve new problems and deliver new value for customers. Maintain & evolve the current services portfolio while meeting and exceeding operating and financial goals. Apply here: [link]. Aid clients in achieving their goals.

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Strategic Customer Success Manager Location: San Francisco, CA, US Organization: Miro As a Strategic Customer Success Manager, you will manage a portfolio of 25-35 Enterprise customers. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

JUNE 27, 2022

Role: Director, Customer Success Location: Remote, Maryland, United States Organization: Riverbed Technology As a Director of Customer Success, you will manage customer success metrics including ARR retention and growth and customer satisfaction (NPS). Ensuring fantastic relationships across your nominated customer accounts.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3

Arpedio

OCTOBER 30, 2023

Account-Based Selling: A Deep Dive with Lee Levitt and Ulrik Monberg Explore the ARPEDIO platform ← Back to blog In the ever-evolving world of enterprise sales, strategies and tools are constantly refined to meet the dynamic needs of businesses. He recalls a meeting with the CEO of a large insurance company.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

SmartKarrot

NOVEMBER 11, 2022

Customer Success Manager Location: American Fork, UT (Hybrid) Organization: Journeyfront As a Sr. Customer Success Manager, you will build relationships with customers, resolve concerns, and continually delight them with a positive, customer-centric attitude. Provide a proactive customer strategy focused on hiring accuracy.

Customer Success 3

Customer Success Government Account Development Stakeholders 3

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Now Brilliant Ink call their account management team strategists. Welcome to episode 85. So Sara is head of strategy.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

MARCH 8, 2022

She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. I’m currently a project manager at Hallam.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Arpedio

JUNE 16, 2022

Efficient opportunity management software is your gateway to explore opportunities, make accurate sales forecasting and close the big deals. Why is opportunity management important? What are the benefits of pipeline management? Manage opportunities with MEDD(P)IC(C). Combining Opportunity planning with Account planning.

Account Planning 52

Account Planning Account Management B2B Prioritization 52