SmartKarrot

FEBRUARY 4, 2022

Broaden internal relationships across multiple internal divisions including but not limited to: Marketing, Programming, Events, Media Strategy, Integrated Planning. Collaborating with Enterprise Sales Executives to form and maintain account growth plans.

Customer Success 19

Customer Success Stakeholders Account Growth Onboarding 19

SmartKarrot

SEPTEMBER 3, 2021

Proactively address gaps in product adoption and work with customers in order to achieve account health. Identify opportunities for account growth and provide technical expertise and support to Revenue to help close expansion opportunities. Record all activity, leads, account plans, client and business-critical information.

Customer Success 19

Customer Success Onboarding Account Growth Client Relationships 19

SmartKarrot

JUNE 15, 2021

Suggesting relevant content and events to members from a range of different financial sectors, ensuring that member-only events hit capacity. Work closely with product, publisher team, and operations teams to constantly optimize efforts relating to Account growth and company-wide goals.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

APRIL 27, 2021

Consistently monitor the performance of assigned accounts, tracking progress to goals, and proactively taking action via roadmap creation and execution. Work to identify and/or develop opportunities for account growth and product adoption. Assist in organizing London events & meetups for a global audience.

Customer Success 10

Customer Success Account Management Stakeholders Finance 10

Account Management Skills

JULY 27, 2021

A quick reminder that my next Account Accelerator Programme is starting on September 23rd 2021. This programme is all about building confidence for account managers. It’s designed to take you from unpredictable project revenue to more predictable account growth. And lots of agencies pick up talent from that event.

Account Management 52

Account Management Decision-making Management Marketing 52

SmartKarrot

AUGUST 19, 2020

Apply here: [link] Role: Director of Customer Success Location: Newyork, US Organization: Bizzabo Bizzabo is currently looking for a Director of Customer Success to lead a team of Customer Success Managers and help create an industry-leading customer experience within the event technology world.

Customer Success 10

Customer Success Account Management Account Growth Leadership 10

SmartKarrot

MARCH 15, 2021

Apply here: [link] Role: Senior Customer Success Manager Location: Remote, United States Organization: UserGems As a Senior Customer Success Manager, you will be responsible for overall accountability for your customers’ success, which includes implementation, adoption, retention, and overall satisfaction.

Customer Success 10

Customer Success Onboarding Account Growth Facilitation 10

SmartKarrot

JULY 2, 2021

Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth. Attend online and in-person events and seminars to quickly build an understanding of the sector and the users’ needs. Conduct group refresher workshops and webinars.

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

Account Management Skills

NOVEMBER 7, 2022

If you’d like help raising your account management game, then take a look at my Account Accelerator programme, where you work with me for nine weeks. I help you with the tools, strategies, and all the support you need to implement a repeatable and systematic approach to account growth for your agency.

Account Management 52

Account Management Management Suppliers Meetings 52

SmartKarrot

OCTOBER 19, 2020

You will act as the face of the company at trade shows and other key industry events, both virtually and in person. You will be responsible for key customer success metrics, including customer churn, account growth, and renewals. Build out communications plans throughout the lifecycle with the customer. Apply here : [link].

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Account Growth 10

SmartKarrot

OCTOBER 5, 2023

It provides your team with the guidance and ‘how-to’ on nurturing the relationships and managing the multiple moving parts in an account. Designing an Effective Playbook for Large-Scale Clients Developing an effective playbook for managing large-scale clients helps in driving consistent account growth and sentiment.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. And Kapta is a key account management platform.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

NOVEMBER 26, 2020

Manage account escalations and ensure timely delivery of the resolutions. Upsell the capabilities of the platform for account growth with the existing customer. Drive retention and growth among our highest value Strategic customers by gaining a deep understanding of their business needs and helping them achieve their goals.

Customer Success 10

Customer Success Account Growth Leadership Publishing 10

SmartKarrot

APRIL 16, 2021

Apply here: [link] Role: Manager –Customer Success Location: Gurugram, Haryana, India Organization: Birdeye As a Manager of Customer Success, you will be responsible for a Team of account managers responsible for, product adoption, account growth and account success. In reseller / Partner network.

Customer Success 10

Customer Success e-Learning Customer Experience Onboarding 10

SmartKarrot

DECEMBER 22, 2020

Evangelize Adara’s vision through product demonstrations (virtual and in-person), market events, and trade shows. Identify opportunities for account growth within your managed accounts. Monitor campaign performance and delivery to exceed defined KPIs. Work independently and collaboratively to achieve quota objectives.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

Account Manager Tips

OCTOBER 11, 2021

Key account managers have revenue targets too. A big part of the role is account growth and expansion. Successful account managers are life-long learners. They stay informed on best practices, emerging trends and world events. They don't have to sell anything; all they have to do is keep the customer satisfied.

Account Management 246

Account Management Key Account Management Management Suppliers 246

ProlifIQ

AUGUST 17, 2023

Account Success Strategies: To foster account success and achieve expansion, businesses should implement several key strategies: Proactive Customer Support and Ongoing Communication: Being proactive in addressing customer concerns and maintaining open lines of communication helps build trust and enhances the overall customer experience.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

ProlifIQ

JANUARY 27, 2022

You’d be surprised how many cross-sells and upsells start with just one or two events you think are minor but turn out to be full of opportunity. Ideally, you have a pretty good idea of the inner workings of your current key accounts. Build a White Space Chart.

Account Planning 52

Account Planning Stakeholders B2B Key Account Management 52

Account Management Skills

NOVEMBER 2, 2021

If you’re in an agency account management role, and you’re responsible for forecasting and firming up the account growth, I’m running my next Account Accelerator programme starting on 27th January 2022. We talk about: why it’s useful to know who could be looking at your profile. James 12:40.

Account Management 72

Account Management Decision-making Meetings Management 72

Account Management Skills

MARCH 23, 2021

And eventually, if we wanted to have an event, that might be a possibility? And it keeps the agency relevant, it helps to do, it should fuel the account growth plans and things like that. So, I don’t think I would ever regret bringing a partner on board is just helped so much. I think is a contributing factor.

Account Management 52

Account Management Banking Advertising Profitability 52

Account Management Skills

AUGUST 17, 2021

It’s designed to take your agency from unpredictable project revenue to more predictable account growth. And I saw that there’s an event for advertising, someone talking about advertising, I thought, that is the career for me. Transcript: Jenny 00:03. And so I was a student many years ago at Exeter University.

Account Management 40

Account Management Communication Management Advertising 40

Account Management Skills

MARCH 29, 2021

Why he suggests agencies asked their clients to take personality profile tests, why account management don’t receive guidance from agency owners, and so many more topics. David has lots of high quality useful resources on his site including recordings of past webinars, his books and also you can sign up for his live events.

Account Management 40

Account Management Management Client Relationships Decision-making 40