SmartKarrot

SEPTEMBER 7, 2022

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales. Manage and coach the inbound phone team.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

APRIL 11, 2023

Role: Head of Customer Success Location: Germany (Remote) Organization: Fyrfeed As a Head of Customer Success, you oversee creating a successful client journey from onboarding through churn and maintaining it over time. Hold training and onboarding sessions for customers.

Customer Success 15

Customer Success Stakeholders Onboarding Account Growth 15

SmartKarrot

JULY 4, 2022

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. opportunities and risks). opportunities and risks).

Customer Success 19

Customer Success Stakeholders Onboarding Manufacturing 19

SmartKarrot

NOVEMBER 24, 2021

Guide the development, execution, and maintenance of tailored Account Growth Plan and Playbook. Collaborate with sales leadership to design account handoff processes. Design and implement account tiers, ensuring each account is served efficiently and effectively based on size.

Customer Success 19

Customer Success Account Management Leadership Account Growth 19

SmartKarrot

JANUARY 27, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Oktopost As a Customer Success Manager, you will be responsible for all post-sale activities, including initial onboarding, social strategy, expansion, and retention.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

MARCH 15, 2021

Role: Director of Customer Success Location: Lancaster, PA, US Organization: Benefix As a Director of Customer Success, you will build and manage all facets of the new customer onboarding and implementation schedule. Identifying upselling opportunities and being responsible for account growth. Perform monthly business reviews.

Customer Success 10

Customer Success Onboarding Account Growth Facilitation 10

SmartKarrot

JULY 2, 2021

Effectively manage performance through your leadership team providing guidance, support and direction to ensure motivation and engagement of Client Success through utilization of talent management and rewards & recognition programs. Drive upgrade revenue through increased services adoption and/or increased usage.

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

SmartKarrot

FEBRUARY 4, 2021

Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Identify, recruit, and onboard high potential partners.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

JANUARY 28, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: 3DLOOK As a Vice President of Customer Success, you will architect and build the customer success organization to support customers from onboarding and training through to long-term multi-year contracts at scale in support of the revenue ambitions.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

AUGUST 19, 2020

Establish career path opportunities for the project management team and partner with the Engineering, Product, Marketing and Leadership teams as needed to ensure positive customer outcomes. Ensure customer satisfaction, product adoption and drive account growth strategy. Manage renewals and expansions.

Customer Success 10

Customer Success Account Management Account Growth Leadership 10

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. to career growth through individual coaching and mentoring. Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

AUGUST 11, 2020

You will be responsible for effective onboarding of customers, build high customer satisfaction. Work closely with your accounts actively to drive adoption, as well as act as the voice of your customers internally at Box. Work closely with CS Leadership to define and execute best practices for key account management.

Customer Success 10

Customer Success Key Account Management Account Growth Leadership 10

SmartKarrot

DECEMBER 22, 2020

Deliver meaningful, strategic, and tactical insight to the leadership team through customer feedback, business goals, key performance indicators, and customer analysis. Driving successful project implementation support, onboarding, and utilization of products. Identify opportunities for account growth within your managed accounts.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

NOVEMBER 26, 2020

Role: Vice President of Customer Success Location: Brooklyn, New York, US Organization: Outlier.org As a Vice President of Customer Success, you will serve as a key member of the leadership team with significant input to company-wide objectives. Manage account escalations and ensure timely delivery of the resolutions.

Customer Success 10

Customer Success Account Growth Leadership Publishing 10

Account Management Skills

NOVEMBER 7, 2022

If you’d like help raising your account management game, then take a look at my Account Accelerator programme, where you work with me for nine weeks. I help you with the tools, strategies, and all the support you need to implement a repeatable and systematic approach to account growth for your agency.

Account Management 52

Account Management Management Suppliers Meetings 52

SmartKarrot

OCTOBER 12, 2022

Also, in an enterprise with multiple stakeholders, the post-sales B2B customer journey commences with the onboarding stage. Next, you want to expand your accounts and retain the existing accounts. Let us look at the various steps to design and track a customer account journey for B2B enterprises. Onboarding.

B2B 10

B2B Onboarding Customer Success B2C 10

Account Management Skills

JULY 27, 2021

A quick reminder that my next Account Accelerator Programme is starting on September 23rd 2021. This programme is all about building confidence for account managers. It’s designed to take you from unpredictable project revenue to more predictable account growth. That’s a real challenge. Jenny 22:27.

Account Management 52

Account Management Decision-making Management Marketing 52

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Account Management Skills

NOVEMBER 21, 2022

So, one element of it is leadership of the account management and project management function. I think essentially what I spend my time doing and focusing on is making sure our account management and project management offering and services are best in class, building an exceptional team of experts in the client services field.

Digitalization 104

Digitalization Account Management Marketing Leadership 104