ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. Now, let’s dive into the best practices of key account management. Ready to increase customer lifetime value?

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

ProlifIQ

FEBRUARY 27, 2023

If you want to run a successful B2B business, it should be focused on acquiring large customers and growing the number of users or products inside those key accounts. This is typically done through something called key account management. What is Key Account Management (KAM)?

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

Hubspot Sales

MARCH 18, 2019

The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management. How to know whether your company needs a key account management strategy. The difference between key account management and selling.

Key Account Management 126

Key Account Management Account Management Management Account Strategy 126

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Arpedio

DECEMBER 19, 2023

December 20 How much faster is our client Eagle Eye onboarding new team members after implementing ARPEDIO’s software? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Onboarding 52

Onboarding Account Planning Stakeholders Account Management 52

Arpedio

DECEMBER 14, 2023

December 15 How can ARPEDIO's solutions accelerate the onboarding of new sales hires? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Stakeholders 52

Stakeholders Onboarding Account Planning Account Management 52

Upland

FEBRUARY 29, 2024

Sales leaders often find that commitment to change is the single most important ingredient in a successful account planning practice. A lthough change can be scary, difficult and potentially costly if not managed correctly, it is ultimately the key to achieving higher win rates, championing large buying groups, and growing revenue.

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Account Planning Management Leadership Organization 195

Arpedio

JUNE 20, 2023

The Solutions ARPEDIO was able to provide and implement a combination of an Account Management tool and a Relationship Mapping tool (including the Org Chart component) that was customized to suit the Customer Success teams’ specific needs. Superior together.

Customer Success 52

Customer Success Account Management Facilitation Stakeholders 52

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Arpedio

MAY 23, 2023

It can be provided by internal sales managers or external sales coaches who are experienced in sales and possess coaching expertise. Analyzing a rep’s email conversations with prospects at different stages of the buyer’s journey to identify any opportunities for improvement in communication or messaging. Let's talk!

Sales 52

Sales Account Management Stakeholders CRM 52

Account Manager Tips

SEPTEMBER 29, 2020

Are you doing key account management the hard way? Effective key account management requires you to increase profits, develop relationships, increase satisfaction, grow revenue, improve retention and reduce conflict. Let's take a look at 7 of my favourite key account management tools. Table of Contents. (1)

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Key Account Management Account Management Management Meetings 130

Arpedio

APRIL 27, 2023

This can include onboarding materials, sales methodology training, and products training. Personalization and automation: Sales enablement software may offer features that allow sales reps to personalize their communication with prospects and automate certain tasks, such as sending follow-up emails or scheduling appointments.

Sales 52

Sales Software Software Sales Training 52

SmartKarrot

MAY 7, 2020

With the evolution of ways companies are dealing with their customers, the role of account manager has come into prominence proving out to be extremely useful in their business. This Article lists top Account manager Interview Questions and Answers for review before taking or giving an interview. Source JD&RE.

Account Management 10

Account Management Management Client Relationships Meetings 10

SmartKarrot

JANUARY 20, 2023

Take a step back to analyze user expectations and communicate them in a structured way to the product team and prioritize future functionalities. Responsible and accountable for overall customer satisfaction and retention overseeing customer onboarding, account management, and expansion.

Customer Success 19

Customer Success Onboarding Government Negotiation 19

SmartKarrot

MAY 30, 2023

You will form close ties with important users and stakeholders in this capacity, manage a number of accounts across EMEA, and develop and carry out growth plans. You have knowledge of business continuity, crisis management, and incident management, as well as risk and compliance. Close deals after negotiation.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SmartKarrot

NOVEMBER 2, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Cleverbridge As a Director of Customer Success, you will prepare account plans by collaborating closely with clients to identify current and future success goals; communicate plans to cross-functional team members and work to plans.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

MARCH 25, 2022

Build, manage, and lead the Customer Success team for Pacvue Commerce. Collaborate with the Pacvue Training and Education team to build out the content for product onboarding and education. Own the client relationships and provide tactical support for strategic accounts. Apply here: [link].

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

JANUARY 15, 2021

Define and manage the onboarding, expansion, and retention strategy for the customers. Collaborate internally with the product, marketing and sales teams to communicate customer needs to design ideal offering/features. Manage the customer renewal process and identify upsell opportunities. escalation issues and requests.

Customer Success 10

Customer Success Onboarding Account Planning Facilitation 10

Janek Performance Group: Account Planning

AUGUST 4, 2021

We continue our journey through strategic account management by examining the best practices in coaching strategic account managers. Coach to communication skills. The single most important skill set to have as a strategic account manager is communication. See the overall strategic picture.

Account Management 40

Account Management Management Communication Stakeholders 40

SmartKarrot

APRIL 12, 2021

Lead and develop a team of geographically dispersed Customer Success Advisors and Technical Leads to develop and execute on customer account plans that are aligned with customer objectives and help the customer maximize the value of their PerfectServe investment. Interface with clients through all forms of communication channels.

Customer Success 10

Customer Success Account Planning Account Management Stakeholders 10

SBI

JANUARY 29, 2020

Sellers can add approved Allego content to their prospect communications with minimal disruption to their workflow, and users can receive notifications about new visitors, track visitor behavior in reports, and more. Account Planning. Account Planning. Account Planning. Account Planning.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

Mike Kunkle

MAY 11, 2022

This includes an understanding of processes, political savvy, culture, collaboration, consensus building, and the ability to execute on all the above plans effectively. How to plan and organize effectively. Strategic Account Management. Account Planning. Part of Strategic Account Management.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

SmartKarrot

JUNE 7, 2021

Be a conduit between sales and delivery for a smooth transition and onboarding of the client to the Platform. Communicate to the client the process of onboarding on a weekly/fortnightly basis to keep the client informed of the progress.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

SmartKarrot

JULY 22, 2021

Collaborate closely with sales, operations & data teams to ensure clean onboarding of all new self-serve customers. Manage and foster relationships with publisher account teams. Own the team retainment & growth including executive reporting and account planning.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

JUNE 25, 2020

Role: Engagement Manager Location: San Francisco, CA, US Organization: Scale AI As an Engagement Manager, you will have to own the account plan, manage the day to day execution for customers and ensure an incredible customer experience. You will be reporting to the Manager of Account Management Team.

Customer Success 10

Customer Success Onboarding Innovation Account Planning 10

Arpedio

MARCH 27, 2023

In short, pipeline management is the process of tracking and managing your sales opportunities as they progress through the different stages of the sales process. The overall goal of sales pipeline management is to increase your deal closing probability and get your reps to perform to the best of their ability.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

In short, pipeline management is the process of tracking and managing your sales opportunities as they progress through the different stages of the sales process. The overall goal of sales pipeline management is to increase your deal closing probability and get your reps to perform to the best of their ability.

Software 52

Software Software Management Sales 52

SmartKarrot

AUGUST 28, 2020

Apply here: [link] Role: Customer Success Manager Location: Amsterdam – NL, Berlin – Germany, Frankfurt – Germany Organization: DigitalOcean This role will be reporting to the Director of Customer Success. Ensure customer retention, revenue growth and adoption.

Customer Success 10

Customer Success Negotiation Facilitation Account Planning 10

SmartKarrot

MARCH 5, 2021

As a Director of Customer Success, you will lead Okta’s team of Customer Success Managers who field requests from Customers, Sales, and Support to assist customers. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve Okta’s goals and objectives.

Customer Success 10

Customer Success Facilitation Account Planning Communication 10

SmartKarrot

JUNE 11, 2021

They teach customer success managers best practices that enable them to engage, manage, and retain customers. CCSM Level 1 focusing on engaging, managing, and retaining customers. Designing plans for onboarding success and building business reviews around the same. There are four levels in the course-.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

JANUARY 29, 2021

Manage a team of technical account managers (TAM) responsible for ensuring the technical goals of customers are met. Director, plan staffing, training, scheduling, and reward/recognition programs for Customer Experience teams. Use good judgment in communication regarding department and/or employee concerns.

Customer Success 10

Customer Success Digital Transformation Customer Experience Account Planning 10

SmartKarrot

DECEMBER 30, 2020

Manage people managers and teams of individual contributors to achieve net retention, renewals, product usage, and NPS targets. Develop and implement strategic customer account plans to accommodate corporate goals. Prioritize retention forecasting activities and embed performance goals across the broader team.

Customer Success 10

Customer Success Energy and Utilities Negotiation Facilitation 10

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SBI

APRIL 16, 2018

Groove Their solution is a Sales Engagement Platform that helps Reps send Personalized communication at scale, automate Salesforce updates, make data-driven decisions on what delivers the best sales outcomes. AccountPlan by Outside in Sales Simplifies account planning in Salesforce. Manage, Forecast, and Analyze.

Digital Transformation 11

Digital Transformation Onboarding Sales Digitalization 11

SmartKarrot

JANUARY 4, 2022

Attract, hire and empower a world-class team that can manage large, complex customer installations, and provide advisory services on revenue operations and intelligence. Drive strong internal collaboration with the Account Management, Product, Services and Support teams, as the quarterback of the customer experience and solution adoption.

Customer Success 3

Customer Success Onboarding Account Management Acquisition 3