DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

DemandFarm

MAY 9, 2024

Imagine you’re a key account manager at a multinational corporation. Your day-to-day involves navigating complex client organizations, each with its own layered hierarchy and network of decision-makers. Keeping track of who influences which decisions and understanding the power dynamics within these organizations.

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

Arpedio

MARCH 18, 2024

Among these strategies, account mapping has emerged as a cornerstone methodology that fosters sales process optimization and drives sustainable growth. Account mapping emerges as a cornerstone strategy to navigate the intricate decision-making structures within these businesses.

B2B 52

B2B Stakeholders Sales Decision-making 52

Arpedio

FEBRUARY 15, 2024

Ground your ABS strategy in profound customer insights, including identities, preferences, priorities, and decision-making processes. ABS technologies, CRM systems, and AI offer solutions by enhancing account visibility, coordinating sales efforts, and providing insights. Superior together. Enhance forecast accuracy.

B2B 52

B2B Account Planning Facilitation Sales 52

Arpedio

MARCH 8, 2024

Moreover, robust stakeholder engagement serves as the drumbeat of mutual advancement. Relationship Management inside of Salesforce ARPEDIO’s Relationship Mapping solution , integrated with Salesforce, facilitates enhanced stakeholder relationship management. Superior together.

Management 52

Management Stakeholders Facilitation Innovation 52

ProlifIQ

MARCH 30, 2023

Strategic Account Planning is a strategic process sales teams use to increase the likelihood of winning, retaining, and growing critical accounts, to maximize the long-term revenue of an account. An account plan should be interactive and a living, breathing document used as a framework for the account.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

Arpedio

MARCH 20, 2024

Leveraging data analytics, predictive modeling, and market segmentation techniques can help pinpoint accounts with the highest potential for revenue growth and long-term value. Securing buy-in from key stakeholders , including sales, marketing, and leadership teams, is crucial for the success of ABS initiatives.

Government 52

Government Innovation Prioritization Facilitation 52

Arpedio

APRIL 11, 2024

The adoption of AI in sales is paramount due to its profound impact on enhancing productivity, improving decision-making, and driving revenue growth. By harnessing AI capabilities, sales teams can make data-driven decisions, prioritize leads effectively, and deliver tailored experiences that resonate with prospects and customers.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52

Arpedio

FEBRUARY 15, 2024

By understanding how Mobilizers drive buying decisions and integrating the Challenger approach into your sales process, you can unlock new avenues for success and elevate your sales performance to new heights. They are proactive in seeking out innovative solutions and are receptive to insights that challenge conventional thinking.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Account Management Skills

MAY 4, 2021

This episode is for you if you’re interested in the role of account management within an app development company. Tim Moore , account director at Sonin joined me. what he believes makes a successful account manager in his agency. He shared: his experience of working in an app development agency.

Account Management 52

Account Management Management Banking Insurance 52

Arpedio

OCTOBER 24, 2023

SWOT analysis: A comprehensive guide and template Account Management Software ← Back to blog In this comprehensive guide, we’ll delve deep into the world of SWOT analysis. Join us on a journey that unravels the art of strategic decision-making, one SWOT quadrant at a time. Table of Contents What is a SWOT analysis?

Decision-making 52

Decision-making Account Management Prioritization Software 52

Arpedio

NOVEMBER 30, 2021

Making the customer’s buying journey less complex. The overlay of various interaction media and multichannel customers complicates ‘how’ buyers now interact with sellers and the speed of innovation makes it difficult for customers to keep track and make informed purchase decisions. Back to blog.

Digitalization 52

Digitalization Account Management B2B Decision-making 52

DemandFarm

NOVEMBER 3, 2023

It goes beyond traditional customer relationship management software and interprets disparate data to enable better business decisions. Even before they interact with different stakeholders, your team must be armed with a unified plan and must have access to all relevant information.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

ProlifIQ

FEBRUARY 23, 2023

This will give you insight into the other players you’ll want to connect with and primes them to understand your solution affects multiple functions/stakeholders. This puts you in a position to bring a distinct POV to those stakeholders you just uncovered. Keys to Success: Make sure to explain why you’re asking this question.

Stakeholders 52

Stakeholders Account Planning Decision-making Facilitation 52

Mike Kunkle

FEBRUARY 5, 2023

Other times, sellers work with ad hoc buying committees who have never worked together to make a purchase decision, and who are operating without an aligned process, policies, or even guidelines and guardrails. click the image to see a larger version] This makes sense, right? This is so important to understand.

B2B 198

B2B Sales Decision-making Negotiation 198

Arpedio

FEBRUARY 20, 2024

It entails understanding customers’ identities, communication preferences, priorities, buying criteria, decision-making processes, and more. Overcoming long sales cycles The commitment to drive account-based growth and focus on strategic account management frequently leads to extended sales cycles.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. Identifying Key Decision Makers Central to the art of B2B sales is the capability to pinpoint the individuals who hold the authority to make purchasing decisions.

B2B 52

B2B Sales Decision-making CRM 52

Louise Collins Associates

OCTOBER 26, 2017

It is no surprise then, when we consider decision making units and critical stakeholders in our accounts that we should factor in their broader network and seek to find areas and people in common. When creating stakeholder maps, and understanding our critical decision makers we need to probe further.

Decision-making 52

Decision-making Stakeholders Procurement Account Management 52

Arpedio

MARCH 31, 2023

The right sales technologies support deeper customer relationships for revenue engine stakeholders by adding value at each customer touchpoint. By carefully selecting and deploying the right technology, repetitive tasks can be automated, data and activity can be captured, and decision-making can be improved.

Sales Technology 52

Sales Technology B2B Account Planning Stakeholders 52

Arpedio

MAY 26, 2023

In today’s interconnected business landscape, effective relationship management is a critical factor in achieving sustainable success. Relationship management is a fundamental concept that encompasses the strategies, practices, and techniques employed to cultivate and nurture connections with various stakeholders. Let's talk!

Management 52

Management Stakeholders Prioritization Software 52

Arpedio

FEBRUARY 19, 2024

By harnessing the power of predictive analytics and machine learning, sales professionals gain valuable insights into customer behavior, preferences, and buying signals, enabling them to make informed decisions and tailor their strategies for success. This information can then be used to optimize sales strategies and close more deals.

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Arpedio

OCTOBER 30, 2023

This enabler emphasizes orchestrating the entire customer journey, from prospecting to account management , including upselling , support processes, and stakeholder management. Cross-functional team collaboration & orchestration: The days of single point contacts in key account management are long gone.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Arpedio

JUNE 15, 2023

From powerful CRM integrations to advanced analytics and automation tools, we’ll uncover the key components of account-based selling technologies that can transform your sales process. Below, we have listed some of the most common technologies that support account-based selling.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

Arpedio

DECEMBER 22, 2022

Stay tuned as we cover how carefully managing your opportunities can help you accelerate your business. This includes the need, the budget and the decision power to get the ball rolling – all within a reasonable timeline. The Complete Account-Based Selling Platform. Want to make the most of your Salesforce setup?

Management 52

Management Sales CRM Stakeholders 52

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

ProlifIQ

AUGUST 17, 2023

Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Nurturing Relationships for Long-Term Loyalty: Customer loyalty is a cornerstone of the land and expand strategy.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Arpedio

FEBRUARY 26, 2021

You have a wide experience with different ways of training Salesforce users: traditional on-site classroom training, virtual training sessions, train-the-trainer, guides in writing and video, embedding guides into the system, facilitating Wikis and collaboration forums etc. Start free trial. Explore the opportunities?. Start free trial.

Management 52

Management B2B Account Management Innovation 52

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders.

Software 52

Software Software Sales Artificial Intelligence 52

Miller Heiman Group

DECEMBER 30, 2019

Three Essentials to Upselling in Large Accounts 70% of sales organizations’ revenue comes from existing customers—and these three essential sales strategies show sales leaders and frontline sellers alike how to land and expand enterprise accounts. Use the advice and approaches in this article to see how you can win them back.

Sales 49

Sales Stakeholders Sales Management Facilitation 49

Account Management Skills

JANUARY 25, 2022

It’s particularly useful for you if you want to know why clients typically pitch out for business, procurement’s role in the whole pitching process, how the brief is developed and some insight into how the final decision is made. What are the main reasons that drive the decision to invest in a pitch process? Iris 03:23.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

SBI

JULY 1, 2020

The Revegy Customer Optimization Wheel outlines the common practices we have identified that make leading companies successful at securing bigger deals over shorter sales cycles with more predictability. Driven by deep customer insights and cross-functional collaboration, revenue growth ideation will make the optimal path to revenue clear.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

MARCH 10, 2023

Customer Onboarding and Training: In close collaboration with the Sales and Onboarding team, you are in charge of making sure that clients have a positive onboarding experience, immediately realise a return on investment, and receive frequent training on the newest Zappi features. Check your progress against our goals and KPIs.

Customer Success 19

Customer Success Stakeholders Onboarding Healthcare 19

SmartKarrot

OCTOBER 25, 2023

In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. Stakeholder Mapping Every organization has its unique structure and dynamics when it comes to decision-making. To do this, make sure there is a shared vision and a monitoring of the same.

Account Management 10

Account Management Construction Decision-making Value Proposition 10

Revegy

JULY 17, 2018

A good strategic account program requires a clear understanding of the customer’s internal structure, personnel and decision-making process, including the buying centers with responsibility for initiatives and budgets. Increase forecast visibility: JDA increased forecast horizon from 3 months to 3 years.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

Louise Collins Associates

NOVEMBER 24, 2017

So when organisations have tried, and failed, to introduce Key Account Management (KAM) it is no different. My observation across multiple organisations is that KAM often lacks the leadership required to make it work. Effective Key Account Management (KAM) requires organisational leadership and specific coaching.

Leadership 52

Leadership Sales Leadership Key Account Management Account Management 52

SmartKarrot

MAY 27, 2022

Manage a team who partner with day-to-day program management stakeholders at the partner organization to assess progress, drive key deliverables, and ensure on-track launches. Maintain a balanced proactive/reactive relationship with your assigned accounts. Apply here: [link].

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19