Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Arpedio

APRIL 3, 2023

How Eagle Eye Achieved 4X Faster Employee Onboarding Download full case study About Eagle Eye Eagle Eye offers a loyalty and promotions omnichannel SaaS platform that enable companies to connect all aspects of the customer journey in real time.

Onboarding 52

Onboarding Account Management Stakeholders Account Planning 52

ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

Account Management Skills

FEBRUARY 16, 2021

James Aldrich is a major account manager with over twenty years experience in both business development and account management in the software industry. Why business development and account management are similar roles. * Why business development and account management are similar roles. *

Account Management 52

Account Management Management Software Software 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Account Management Skills

MARCH 6, 2023

I believe it’s pretty game-changing for account managers to help them communicate on a much more deeper level with their clients. If you’re in an agency account manager or director role, and you’d like to enhance your client growth skills, check out my Account Accelerator training programme.

Account Management 52

Account Management Communication Management Meetings 52

Showpad

JANUARY 8, 2021

Hiring and onboarding new members of your sales team can be complicated. Following the steps outlined below as part of an airtight sales onboarding program will be critical to increase new sellers’ chances of developing successful, long-tenured careers as part of your team. What does this entail? Focus on industry specifics.

Onboarding 52

Onboarding Sales Insurance Negotiation 52

SBI Growth

NOVEMBER 13, 2012

With a premium placed on customer acquisition cloud computing organizations have put account management on the back burner. Before it gets too late implement an Account Management process to reduce customer churn, increases customer lifetime value, generate leads for expansion and proactively identify account risk.

Account Management 123

Account Management Management Value Proposition Onboarding 123

PandaDoc

JULY 24, 2020

This 90-day period, often called “onboarding,” is perhaps the most critical time in the client-business life cycle. An excellent onboarding experience builds trust, addresses concerns, and sets expectations for both the client and your project team. A high-performing company has well-defined yet flexible client onboarding processes.

Client Onboarding 52

Client Onboarding Onboarding Emotional Intelligence Decision-making 52

Arpedio

DECEMBER 19, 2023

December 20 How much faster is our client Eagle Eye onboarding new team members after implementing ARPEDIO’s software? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Onboarding 52

Onboarding Account Planning Stakeholders Account Management 52

PandaDoc

APRIL 25, 2023

To help you establish those long-term relationships, one of the most important tools you can use is CRM (Customer Relationship Management) software. How does CRM software help sales? Compatibility It’s important software works with a variety of different operating systems (OS) and devices.

CRM 52

CRM Software Software Sales 52

Upland

DECEMBER 14, 2021

By integrating Slack with Altify, an account planning software built natively in Salesforce, sellers can easily work together to refine account plans and win opportunities—with all critical insight captured in Salesforce for future reference. Create stronger account and opportunity plans with Slack.

Account Planning 195

Account Planning Account Management Publishing Organization 195

Nutshell

MAY 17, 2023

Copper CRM is a good choice for sales teams that live and breathe G Suite, but what about those of us who prefer a bit of software freedom? For sales teams that operate entirely in the Google software suite, this integration makes total sense. And most sales organizations prefer to use their own tools for various activities.

CRM 119

CRM Sales Software Software 119

Arpedio

MARCH 27, 2023

Sales Pipeline Management Software – Manage Your Opportunities With Ease ← Back to blog Sales pipeline management is an effective tool for converting leads into sales. That is probably also why CRM software is now considered one of the most crucial sales tools by high-performing sales teams.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

Sales Pipeline Management Software – Manage Your Opportunities With Ease ← Back to blog Sales pipeline management is an effective tool for converting leads into sales. That is probably also why CRM software is now considered one of the most crucial sales tools by high-performing sales teams.

Software 52

Software Software Management Sales 52

Arpedio

FEBRUARY 8, 2024

Change Management and Adoption Strategies Dos and Don'ts for effective change management, ensuring successful onboarding of individuals on the transformative journey. Event Details March 14, 2024 @ 8:45 AM A.P. Moller - Maersk. Esplanaden 50, 1098 Copenhagen March 14, 2024 @ 8:45 AM A.P. Moller - Maersk.

Sales 52

Sales Onboarding Account Management Innovation 52

SmartKarrot

JUNE 11, 2020

An account management software is basically a customer relationship management (CRM) that’s fast gaining popularity as the tool that helps big and small businesses organize their sales by dividing them sector-wise. Which is where account management software tools come into play. .

Account Management 10

Account Management Software Software Management 10

Hubspot Sales

APRIL 27, 2023

The SaaS (Software-as-a-Service) business model is one of the fastest-growing of the last decade. Because new software is being pushed into the market almost every day, the demand for SaaS sales professionals will only grow. Post-sales account managers also work to renew client contracts and upsell existing contracts.

Sales 110

Sales Account Management Communication Sales Management 110

SmartKarrot

SEPTEMBER 15, 2020

That is exactly when customer onboarding software comes into the picture. A great onboarding experience can make everything easier. However, a weak onboarding experience will make it all an uphill climb, and sometimes you will never recover from it. It’s a given that onboarding a customer can be a challenge.

Onboarding 10

Onboarding Software Software Decision-making 10

SmartKarrot

AUGUST 31, 2023

While every company intends to grab more business from existing clients, the key account management playbook can help streamline these efforts. What is Key Account Management? With key account management, companies can pay attention to their important existing clients.

Key Account Management 10

Key Account Management Account Management Management Digitalization 10

Upland

FEBRUARY 29, 2024

We recently interviewed real sellers from some of the most successful sales teams in the world on how it is that they use account planning software, methodology and best practices to stay ahead in a constantly changing world as part of our book, Not Just Another Vendor. How important is this commitment to ongoing, lasting change?

Account Planning 195

Account Planning Management Leadership Organization 195

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Hubspot Sales

MAY 26, 2023

As a team lead or manager, providing training sessions on a regular basis, plus onboarding sessions for new team reps, will keep them up-to-date on the latest strategies and tactics. Use the right software. Learn more about HubSpot’s Call Tracking Software 3. Make the call. Still a little unsure of where to start?

Emotional Intelligence 104

Emotional Intelligence Software Software Communication 104

KAMCast

OCTOBER 27, 2021

IN THIS EPISODE How strong is your account management team when it comes to the skills of closing new business? IN THIS EPISODEHow strong is your account management team when it comes to the skills of closing new business? I’m not talking about taking repeat orders from happy clients here. Or perhaps disagreed with?

Account Management 40

Account Management Key Account Management Onboarding Account Growth 40

ProlifIQ

MARCH 30, 2023

Account planning efforts should also cover the specific KPIs that your product or service is meant to move the most. Account managers will play a major role in driving quick wins and a good experience. Don’t skip this part of the account template. Key account managers should drive this.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

SmartKarrot

SEPTEMBER 27, 2022

SaaS (Software As A Service) companies need to know how enterprise customers are different. For example: Take marketing software used by the whole marketing team for different outcomes and results. How to build Customer or Account Engagement across the Customer Journey. Top 5 Reasons why Enterprise Customer Success is Different.

Account Management 10

Account Management Customer Success Management Onboarding 10

Arpedio

MAY 23, 2023

Sales Coaching Software​ What is Sales Coaching? It can be provided by internal sales managers or external sales coaches who are experienced in sales and possess coaching expertise. Sales Coaching Software When it comes to sales coaching tools, it’s worth exploring their capabilities in more detail. Let's talk!

Sales 52

Sales Account Management Stakeholders CRM 52

ProlifIQ

FEBRUARY 23, 2024

With economic uncertainty, slowing growth, and more scrutiny on every purchase, many teams struggled to close deals and retain accounts. This report aims to uncover how account planning has evolved as our new reality has set in over the last 12+ months. Centralizing account plans in CRM can enable this consistency.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Arpedio

APRIL 27, 2023

From Strategy to Execution with Sales Enablement ← Back to blog In this blog post, we’ll explore what sales enablement is, why it’s relevant for sales professionals, and how sales enablement software can help to support your sales team. Sales Enablement Software 3. So, dive in and discover how to supercharge your sales!

Sales 52

Sales Software Software Sales Training 52

Help Scout

SEPTEMBER 21, 2021

For instance, customer success may be responsible for implementation, onboarding, and lifecycle management at some larger companies. At others, customer success specialists are accountable for managing churn and providing essential support. Assist the sales team in driving and managing renewals.

Customer Success 103

Customer Success Decision-making Onboarding Customer Experience 103

Brooks Group

MARCH 6, 2023

Further, they develop and train staff on specialized software for managing customer service calls and coordinate with the customer service team to set up new products and services. What Are the Key Account Management Skills? This includes facilitating regular review meetings with them to provide feedback and guidance.

Sales Management 52

Sales Management Management Suppliers Sales 52

SmartKarrot

JULY 1, 2020

That’s why a client onboarding checklist is mandatory for you to cover every aspect of onboarding with your clients. Onboarding is the phase when you start interacting with your client for the first time. This is when you take into account all the aspects of the client’s business and start adding value to them.

Client Onboarding 10

Client Onboarding Onboarding Customer Success Meetings 10

Mike Kunkle

AUGUST 27, 2019

Sales onboarding for new sales reps and new or promoted sales managers. Ongoing competency development for sales and sales management. Management and leadership development. Sales onboarding should provide support for the 5 Stages of Sales Mastery & Behavior Change , which is part of this Sales Training System.

Sales 130

Sales Onboarding Leadership Sales Training 130

QYMATIX

FEBRUARY 1, 2022

I want to know more about Predictive Analytics Software. A B2B key account manager typically handles dozens of accounts with hundreds of products. These predictive models reveal sales insights that Key Account Managers care about. first appeared on Qymatix Predictive Sales Software.

Sales Analytics 52

Sales Analytics Key Account Management B2B Sales 52

Showpad

JANUARY 21, 2021

How long does it take your newly onboarded reps to complete? Are seasoned sellers on the team involved, or do you oversee training on your own as its manager? Because it’s critical that onboarding contributes to bottom-line ROI, sales training must be treated as a major sales enablement priority. Look at the math.

Sales Training 52

Sales Training Onboarding Sales Retail 52