Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Arpedio

DECEMBER 19, 2023

December 20 How much faster is our client Eagle Eye onboarding new team members after implementing ARPEDIO’s software? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Onboarding 52

Onboarding Account Planning Stakeholders Account Management 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

ProlifIQ

MARCH 30, 2023

Account planning efforts should also cover the specific KPIs that your product or service is meant to move the most. Account managers will play a major role in driving quick wins and a good experience. Don’t skip this part of the account template. Key account managers should drive this.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

Arpedio

MARCH 27, 2023

Sales Pipeline Management Software – Manage Your Opportunities With Ease ← Back to blog Sales pipeline management is an effective tool for converting leads into sales. Regularly communicate with your team and stakeholders to ensure alignment and identify areas for improvement. closing deals) is much smoother.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

Sales Pipeline Management Software – Manage Your Opportunities With Ease ← Back to blog Sales pipeline management is an effective tool for converting leads into sales. Regularly communicate with your team and stakeholders to ensure alignment and identify areas for improvement. closing deals) is much smoother.

Software 52

Software Software Management Sales 52

Hubspot Sales

APRIL 27, 2023

The SaaS (Software-as-a-Service) business model is one of the fastest-growing of the last decade. Because new software is being pushed into the market almost every day, the demand for SaaS sales professionals will only grow. Post-sales account managers also work to renew client contracts and upsell existing contracts.

Sales 110

Sales Account Management Communication Sales Management 110

ProlifIQ

APRIL 3, 2023

Account Planning Tools For B2B Sales Teams Is your sales team building plans in slide decks, or spreadsheets, or storing key information about your stakeholders and accounts that isn’t easy to find? Do accounts churn when 1-2 main supporters move on? Do deals crumble when your champions leave?

Account Planning 52

Account Planning Stakeholders CRM Decision-making 52

Arpedio

MAY 23, 2023

Sales Coaching Software​ What is Sales Coaching? It can be provided by internal sales managers or external sales coaches who are experienced in sales and possess coaching expertise. Start by centralizing your account and stakeholder data in Salesforce! Sales Coaching Examples​ 5. The Pareto Principle​ 6. Let's talk!

Sales 52

Sales Account Management Stakeholders CRM 52

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Arpedio

APRIL 27, 2023

From Strategy to Execution with Sales Enablement ← Back to blog In this blog post, we’ll explore what sales enablement is, why it’s relevant for sales professionals, and how sales enablement software can help to support your sales team. Sales Enablement Software 3. So, dive in and discover how to supercharge your sales!

Sales 52

Sales Software Software Sales Training 52

SmartKarrot

SEPTEMBER 15, 2020

That is exactly when customer onboarding software comes into the picture. A great onboarding experience can make everything easier. However, a weak onboarding experience will make it all an uphill climb, and sometimes you will never recover from it. It’s a given that onboarding a customer can be a challenge.

Onboarding 10

Onboarding Software Software Decision-making 10

ProlifIQ

FEBRUARY 23, 2024

To better understand how teams are adapting to this new environment, we surveyed over 250 professionals across sales, customer success, account management, and more about their account planning processes, challenges, and priorities for 2024. Centralizing account plans in CRM can enable this consistency.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Arpedio

MARCH 5, 2024

This is where effective account management comes into play. Businesses across industries are increasingly turning to account management solutions to streamline their processes, enhance client satisfaction, and drive growth. Moreover, efficient account management contributes to operational efficiency and productivity.

Account Management 52

Account Management Management Client Relationships Facilitation 52

Nutshell

APRIL 17, 2018

An SDR escalating qualified leads to an account manager, who in turn collaborates with their marketing department to deliver targeted content to the prospect. An account manager looping in customer support or customer service specialists to provide technical assistance or onboarding for new clients.

Stakeholders 84

Stakeholders Sales B2C B2B 84

SmartKarrot

MARCH 10, 2023

Customer Onboarding and Training: In close collaboration with the Sales and Onboarding team, you are in charge of making sure that clients have a positive onboarding experience, immediately realise a return on investment, and receive frequent training on the newest Zappi features. Check your progress against our goals and KPIs.

Customer Success 19

Customer Success Stakeholders Onboarding Healthcare 19

SmartKarrot

DECEMBER 1, 2022

Manage software defects reported by clients, log them into a defect tracking system and work with client support managers for resolution. Drive aggressive product adoption and account expansion by attaining a deep understanding of client needs and opportunities for upsells. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

MAY 30, 2023

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Protecht As a Customer Success Manager, you’ll be handling both sales and customer service.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SmartKarrot

OCTOBER 20, 2022

Role: Customer Success Manager Location: Remote, New York, NY, US Organization: Tremendous As a Customer Success Manager, you will onboard high-value clients. This consists of running onboarding sessions, managing timelines, and ensuring the new sales wins come to fruition successfully. Account management.

Customer Success 19

Customer Success Onboarding Stakeholders Account Management 19

SmartKarrot

SEPTEMBER 7, 2022

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Partner with Sales, Account Management, and Implementation teams to ensure effective success plans are in place for existing and incoming customers.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

MAY 17, 2023

Apply here: [link] Role: Customer Success Manager Location: Malibu, CA, United States (Remote) Organization: HR Pals & Recruiting Pals As a Customer Success Manager, you’ll do customer interactions from onboarding through renewal over the whole customer lifecycle.

Customer Success 19

Customer Success Value Proposition Onboarding Stakeholders 19

SmartKarrot

APRIL 27, 2022

Role: Vice President of Customer Success Location: Remote, New York, United States Organization: Storm5 As a Vice President of Customer Success, you will understand the account structure and its partner eco-system to formulate a way of working & onboarding plan and executing the same.

Customer Success 19

Customer Success Onboarding Government Account Management 19

SmartKarrot

JUNE 14, 2023

Engaging with important stakeholders on a frequent basis to make sure that client goals are being accomplished. Customer Success Manager Location: Chicago, IL, United States (Hybrid) Organization: Intelliswift Software As a Sr. Apply here: [link] Role: Sr.

Customer Success 19

Customer Success Construction Account Strategy Stakeholders 19

SmartKarrot

MAY 6, 2022

Collaborate with the development team to set up or configure the software platform per customers’ requirements. Establish and maintain engagement cadence with customer key stakeholders to track adoption progress towards desired business outcomes.

Customer Success 19

Customer Success Stakeholders Government Account Management 19

SmartKarrot

MARCH 7, 2022

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Deliver key success metrics such as NPS and Net Recurring Revenue.

Customer Success 19

Customer Success Account Growth Onboarding Account Planning 19

SmartKarrot

NOVEMBER 10, 2021

Actively engage with new customers during the onboarding process to ensure successful deployment and rollout. Be an executive stakeholder for some of our most critical Partners. Own and guide your low touch clients’ onboarding implementation. Execute Business Reviews, training, check-in calls, and feature implementation.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

SmartKarrot

NOVEMBER 24, 2022

Role: Customer Success Consultant Location: Remote, United States Organization: Phocas Software As a Customer Success Consultant, you will manage assigned accounts by developing and nurturing strong, positive, proactive relationships and understanding the customers’ business and technical needs. Apply here: [link] .

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

AUGUST 4, 2020

You will be the primary point of contact throughout the customer lifecycle, develop relationships with key stakeholders and maintain a focus on driving business value from onboarding through renewal. Drive Adoption and maintain engagement with key client stakeholders. Develop a pipeline to drive revenue growth.

Customer Success 10

Customer Success Account Management Stakeholders Onboarding 10

SmartKarrot

JUNE 17, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Castlight Health As a Director of Customer Success, you will support the professional development of a team of Customer Success Managers. Leverage Gainsight to drive account management.

Customer Success 19

Customer Success Account Growth Stakeholders Onboarding 19

SmartKarrot

NOVEMBER 2, 2021

Manage and grow the Customer Success team, ensuring that team members demonstrate the ability to deliver customer experiences that align with the company’s core values by auditing success calls and onboarding calls. Create an account management processes to build strong and long-lasting partner relationships.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Customer Experience 19

SmartKarrot

AUGUST 23, 2021

Apply here: [link] Role: Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Execute consulting projects with customers.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

MAY 12, 2021

Continuously inform the stakeholders of progress, achievements, and risks (including product feedback for higher utility and reduced effort to service and support). Oversee best in industry customer success management of a growing book of customers ensuring a consistently high health score. Coordinate with in-region Sales leaders.

Customer Success 10

Customer Success Stakeholders Onboarding Account Management 10

SmartKarrot

JANUARY 5, 2021

Apply here: [link] Role: Director, Customer Success Location: Redwood City, CA, US Organization: TigerGraph As a Director of Customer Success, you will be responsible for mapping customer journeys according to business goals throughout the onboarding and deployment process. Onboard and coordinate training customers.

Customer Success 10

Customer Success Stakeholders Onboarding Customer Experience 10

SmartKarrot

MARCH 17, 2021

Role: Director of Customer Success Location: Chicago, IL, US Organization: 1WorldSync As a Director of Customer Success, you will manage and help build all post-sales activity for customers through strong relationship-building, product knowledge, planning and execution. Identify opportunities for account growth within your managed accounts.

Customer Success 10

Customer Success Onboarding Account Growth Stakeholders 10

SmartKarrot

MAY 4, 2021

Mentor and inspire a team of high-performing Customer Success Managers, Customer Success Engineers, and Technical Account Managers. Hire and onboard new team members who will quickly become strong individual contributors. Build and manage the Customer Success team. Writing and contributing to guidance articles.

Customer Success 10

Customer Success Onboarding Customer Experience Stakeholders 10