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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

The first communicates what a company wants to communicate, the second communicates what the company must communicate. The former is challenged with increasing customer revenue, acquisition and retention, while the latter is primarily occupied with reducing operating expenses and optimizing the manufacturing operations.

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25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher If you think your job is harder than it should be. Key account management is a role that requires both sales skills and strategic thinking. you're right. It's not an easy job, made more difficult by a series of common challenges people in these roles face.

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Research update on the most in-demand soft skills

Red Star Kim

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

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Thinking about starting your own business? Here’s what to know

ACT

Define a customer acquisition strategy The right marketing campaigns can help you grab eyeballs. For instance, you can use project management software to facilitate employee collaboration and communication—a particularly helpful feature for dealing with a hybrid workforce. You need managerial and leadership skills, too.

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5 Ways to Uncover Hidden Revenue in Strategic Accounts

SBI

This time presents an opportunity, if not a necessity, to dive into your clients’ problems and actively demonstrate business value as a strategic partner. Gaining client insights is also a powerful advantage in the acquisition of new logos.

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Managing Customer Success teams

SmartKarrot

Despite initial difficulties in talent acquisition, the CS industry in APAC is evolving, especially in tech hubs like Singapore, witnessing an influx of talented individuals keen on pursuing roles in CS. Proficiency in time and project management, along with strategic thinking, is crucial.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

I was delighted to return to Dublin to lead an in person training workshop for PM Forum Ireland on “ Being more strategic” with delegates from law, accountancy and consultancy firms. We considered strategic thinking, business strategy and marketing and business development strategy.