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Context and curiosity drive commerciality and pricing

Red Star Kim

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. Delegates then chose to focus on finance, economics and pricing. Finance fundamentals Financial awareness is another capability required by M&BD.

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Embracing AI for business sales success

Showpad

This coincides with a significant shift in the business of sales, sparked by recent steps forward in the field of Artificial Intelligence (AI). This byline was first published on Global Banking & Finance Review. The post Embracing AI for business sales success appeared first on Showpad.

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Finance Teams

SmartKarrot

In today’s rapidly changing business landscape, finance professionals face increasing pressure to manage complex financial data while making critical decisions that impact the financial health of their organizations. To stay competitive, finance teams must embrace emerging technologies. What are conversational AI and ChatGPT?

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for Finance Teams

SmartKarrot

In today’s rapidly changing business landscape, finance professionals face increasing pressure to manage complex financial data while making critical decisions that impact the financial health of their organizations. To stay competitive, finance teams must embrace emerging technologies. What are conversational AI and ChatGPT?

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Ethics of AI in CX

Zendesk

gated-cta-in-post] 6 tips for using AI ethically for CX Now that you understand ethics in AI and its importance in the CX world, it’s time for you to use artificial intelligence as a customer service superpower. For example, a bank might find that its creditworthiness algorithm has a racial bias and remove race as an input.

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5 Digital Customer Experience Examples in Banking Sector that Every Customer Success Manager Should See

SmartKarrot

Customer-centric strategies, which were once only used by prominent B2B consumer players like Amazon and Google, are now drawing major changes in B2B digital customer experience landscape, especially in the banking sector. This is where it becomes imperative for the banks to innovate and meet the needs of the customers.

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Why great CX is the doorway to success with open banking for financial services firms

Zendesk

Open banking allows non-banking organizations to offer financial services to customers via application programming interfaces (APIs). From personal money management apps and price comparison services to accounting apps for businesses, millions of companies and consumers use open banking to stay on top of their everyday finances.