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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies. But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites.

eCommerce 145
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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Likewise, solutions like Uniphore Q empower online sales meetings by validating a buyer’s sentiment toward offers and value propositions in real time with a shocking 99.83% accuracy.

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What is a conversational interface?

Zendesk

Artificial intelligence and chatbots are having a major media moment. Chatbots: Bots allow users to communicate with businesses. They can also be programmed to work with other business systems, like ecommerce and CRM platforms, to surface information or perform tasks that otherwise wouldn’t need a human to intervene.

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The 19 Best Group Scheduling Tools in 2019

Hubspot Sales

A group scheduling tool needs to meet a ton of requirements to be considered "good." Most group scheduling apps are able to find common times to meet, but some have additional features such as being optimized for mobile functionalities, privacy, speed, and transparency. HubSpot Meetings. Price : Free.

Meetings 135
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Bigtincan Acquires ClearSlide to Create Industry’s Only End-to-End Sales Enablement and Engagement SaaS Offering

SBI

The dramatic increase in remote working and virtual business meetings is causing a revolution in Sales, as budgets previously spent on traditional buyer/seller interactions are now moving to digital. Pam Dearen VP Marketing Communications & Customer Relations 1-617-981-7557 marketing@bigtincan.com. About ClearSlide. Media Contact.

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How ecommerce brands use conversational AI to reduce customer effort

Zendesk

The ecommerce market has exploded over the past few years and is continuing to grow at an accelerated rate. With more people doing their shopping online than ever before, ecommerce CX has become a priority for many businesses. This meets consumers’ ever-rising expectations for quick, personalized, and low-effort support.

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Best Website Personalization Tools for Your Business in 2023

Agile CRM

One of the key drivers of this growth is the increasing use of artificial intelligence (AI) and machine learning in personalization tools. Customers can receive customized offers and communications from users of the solution. You can then decide how to communicate with your target demographic most successfully.