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The 6 Best Ecommerce Platforms for Your Online Business

Nutshell

One of the crucial tools you must have is an ecommerce platform. The best ecommerce platforms make building and managing an online store easy. Keep reading to learn the features you must look for in an ecommerce website, the best ecommerce platforms available today, and how to choose the best one for your business.

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The Role of Artificial Intelligence in B2B e-Commerce

QYMATIX

Can you give any two examples where artificial intelligence is used in e-commerce? Customer satisfaction is critical, and only companies that meet customer expectations will achieve this. One area that is gaining attention in the world of online marketing and sales is artificial intelligence. Let’s dive in.

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article thumbnail

The 6 Best Ecommerce Platforms for Your Online Business

Nutshell

One of the crucial tools you must have is an ecommerce platform. The best ecommerce platforms make building and managing an online store easy. Keep reading to learn the features you must look for in an ecommerce website, the best ecommerce platforms available today, and how to choose the best one for your business.

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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies. But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites.

eCommerce 145
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How ecommerce brands use conversational AI to reduce customer effort

Zendesk

The ecommerce market has exploded over the past few years and is continuing to grow at an accelerated rate. With more people doing their shopping online than ever before, ecommerce CX has become a priority for many businesses. This meets consumers’ ever-rising expectations for quick, personalized, and low-effort support.

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10 ways to boost retail customer engagement in 2023

Zendesk

This includes in-store, ecommerce websites, social media, advertising, the metaverse, email, live chat, phone support, and more. Online wine retailer In Good Taste wanted to deliver a truly tailored experience to its customers, so the company partnered with Zendesk to support a move from B2B to ecommerce. Is the description vague?

Retail 98
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Integrations to be thankful for

Zendesk

ParcelPanel and Zendesk help eCommerce brands shorten the time answering questions related to “Where is my order?” Fireflies (Sell) is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Bokun (Support) is the easiest way to start and grow your tours and activities business.