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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies. But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites.

eCommerce 145
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The Role of Artificial Intelligence in B2B e-Commerce

QYMATIX

Can you give any two examples where artificial intelligence is used in e-commerce? Instead, customer centricity is becoming increasingly imperative for success in e-commerce. Customer satisfaction is critical, and only companies that meet customer expectations will achieve this. Let’s dive in.

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10 ways to boost retail customer engagement in 2023

Zendesk

What is retail customer engagement? Retail customer engagement is all the ways a brand interacts with its customers across digital and physical channels. This includes in-store, ecommerce websites, social media, advertising, the metaverse, email, live chat, phone support, and more.

Retail 98
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The Ultimate Guide To Image Personalization Tool: FAQ Edition

Agile CRM

The program might also employ machine learning and artificial intelligence strategies to suggest adjustments and improve user experience. Customers may be better able to recall your brand as a result, helping to build a more distinctive brand identity. What tools are needed to use image personalization software?

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What is a conversational interface?

Zendesk

Conversational user interfaces can be built with AI, natural language processing, and large language models for a more immersive experience. Artificial intelligence and chatbots are having a major media moment. It’s easy to get started with your own conversational interfaces using tools like Flow Builder.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. Contrarily, only 20% of underperformers use AI to automate internal processes and improve customer experience. But what changes will it bring to the sales industry?

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The 19 Best Group Scheduling Tools in 2019

Hubspot Sales

A group scheduling tool needs to meet a ton of requirements to be considered "good." Most group scheduling apps are able to find common times to meet, but some have additional features such as being optimized for mobile functionalities, privacy, speed, and transparency. HubSpot Meetings. Price : Free.

Meetings 135