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The Role of Artificial Intelligence in B2B e-Commerce

QYMATIX

Can you give any two examples where artificial intelligence is used in e-commerce? Optimisation is the main keyword of the last sentence, for online sales make pricing transparent and customer retention harder. Customer satisfaction is critical, and only companies that meet customer expectations will achieve this.

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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies. But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites.

eCommerce 145
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10 ways to boost retail customer engagement in 2023

Zendesk

This includes in-store, ecommerce websites, social media, advertising, the metaverse, email, live chat, phone support, and more. That makes it expensive to attract new customers. Invest in artificial intelligence (AI) AI is omnipresent in the retail world, and for good reason. What is retail customer engagement?

Retail 98
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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 But what changes will it bring to the sales industry?

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6 Pricing Trends to Consider When Valuating Your Product

Hubspot Sales

Overall, what you’re looking for when making these decisions is a pricing strategy. Machine learning pricing, also called algorithmic pricing and predictive pricing, involves using artificial intelligence to analyze trends and historical data to determine the best possible prices. Machine Learning Pricing.

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The Sliding Scale of Sales Transformation

Mike Kunkle

Understanding general buyer personas and buyers’ journey or buying processes, including challenges, opportunities, impacts, needs, objectives, priorities (COIN-OP), decision process, decision criteria, decision roles, desired outcomes with metrics and measures, and consideration of both the decision makers’ business and personal needs.

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What is a conversational interface?

Zendesk

Artificial intelligence and chatbots are having a major media moment. The conversational interface behind the bot can be as complex as a large language model with NLP, or as simple as a drag-and-drop decision tree with pre-scripted responses. What is a conversational user interface?