Strategic Communications

JANUARY 12, 2021

Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI). These tools increase the efficiency of support, sales, and marketing teams and enable businesses to connect with customers and prospects online at scale, he says.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Advertising 59

CMOE

APRIL 22, 2020

Artificial Intelligence (AI) has been assisting companies with various jobs over the last decade. From handling the customer experience to performing small tasks, AI has improved many overall business operations. These approaches aim to assist companies with staying in sync with business-technology trends.

Innovation 64

Innovation Artificial Intelligence Remote Working Software 64

SBI

DECEMBER 23, 2020

The dramatic increase in remote working and virtual business meetings is causing a revolution in Sales, as budgets previously spent on traditional buyer/seller interactions are now moving to digital. “The Sales Enablement market continues to grow, and with market growth comes consolidation.

Artificial Intelligence 26

Artificial Intelligence Acquisition eCommerce Remote Working 26

SmartKarrot

JANUARY 18, 2022

Customization Using Artificial Intelligence (AI). Prioritization of Customer Experiences. 86% of customers stated that they would be willing to pay more if it means receiving a better customer experience. Increased Focus On Customer Retention. Top 10 Trends for Enterprise SaaS in 2022.

Artificial Intelligence 10

Artificial Intelligence Facilitation Cybersecurity Software 10

SmartKarrot

JANUARY 17, 2022

Every B2B SaaS organization today survives only by providing customer experience by making them use the product. Don’t find customers for your product. For sales teams, the product needs to meet what the prospects want. The product quality and customer experience drive product-led companies.

Organization 10

Organization Artificial Intelligence Customer Success Customer Experience 10

SmartKarrot

JULY 10, 2020

Desperate to flatten the COVID-19, customer success teams are working hard from their homes and straining remote work operations. As a Customer Success Leader, you must respond to these alerts and be prepared with both short-term and long-term goals. Find Savings without sacrificing Customer Experience.

Customer Success 10

Customer Success Artificial Intelligence Remote Working Customer Experience 10

ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. These created roadblocks to service delivery and resource utilisation and, in turn, affected customer experience. Future-proof your professional services business with Act!

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. Digital transformation and customer experience. Using design thinking to discover and resolve pain points in the customer journey. Reskilling employees.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

SmartKarrot

MAY 4, 2023

Video conferencing and meetings have now become a part of everyday life. Concepts like remote teams to work from anywhere have introduced a brand new work culture in the 21st century, to a point where 58% of companies globally resort to video conferencing or online meetings every day.

Software 10

Software Software Communication Meetings 10