Account Manager Tips

MARCH 23, 2021

For many B2B companies, their largest customers represent 30 to 50% of total revenue and margin. You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Click to Tweet. Oh say, can you see?

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

QYMATIX

OCTOBER 19, 2021

What long-term influence does digitisation have on B2B sales? When it comes to sales analytics, most B2B sales associates are still addicted to Excel. Some companies are already applying customer churn prediction software to tackle this problem. Fifty years on, digital sales will be highly profitable. Click To Tweet.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

QYMATIX

OCTOBER 19, 2021

What long-term influence does digitisation have on B2B sales? When it comes to sales analytics, most B2B sales associates are still addicted to Excel. Some companies are already applying customer churn prediction software to tackle this problem. Fifty years on, digital sales will be highly profitable.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

SmartKarrot

JANUARY 5, 2022

He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies. When he’s not writing and consulting, he can be found contributing to non-profit initiatives. . Sue Nabeth Moore.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Account Management Skills

AUGUST 24, 2021

And so our journey was we started building HR software several years ago, and that then migrated into account management. So we’re literally here by accident, if you will, Jenny, but Kapta is as you were saying, it’s a software platform, specifically for the needs of key account managers.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Hubspot Sales

OCTOBER 29, 2017

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. But the experts below were coaching salespeople while the YouTube co-founders were still in diapers.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Amarachi Ogueji. In turn, Diana helps her clients’ businesses grow. Jan Young.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21