12-crm-best-practices-to-follow-in-2021 Blog Related Topics 
Agile CRM
FEBRUARY 4, 2021
CRM software has grown to be one of the biggest software markets in the world now. Statistics suggest that CRM is expected to reach up to $80 Billion in terms of revenue by the year 2025, and it is estimated to be growing at a very rapid rate too. CRM has in fact evolved beyond being just a tool to manage customers or contacts.
Red Star Kim
DECEMBER 2, 2022
Delegates were from large and medium sized legal, intellectual property, accountancy, actuarial, pension and consultancy firms – from the UK but also from the Channel Islands and Portugal – with some supporting up to 12 jurisdictions. Thanks to all the delegates for their enthusiastic participation and for the support of Morag Campbell.
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Red Star Kim
JUNE 15, 2023
At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Delegates were from legal and accountancy firms in the UK, Channel Islands, Germany and United Arab Emirates. Others may find that the M&BD team is responsible for research.
Arpedio
NOVEMBER 22, 2021
november 22, 2021. November 22, 2021. Back to blog. In the following post, we explore what drove the founding of ARPEDIO, why Anders deployed ARPEDIO’s software during his time at Deloitte, and their thoughts on what the future holds for strategic account management. Sales best practices – no one size fits all.
Arpedio
NOVEMBER 22, 2021
november 22, 2021. November 22, 2021. Back to blog. In the following post, we explore what drove the founding of ARPEDIO, why Anders deployed ARPEDIO’s software during his time at Deloitte, and their thoughts on what the future holds for strategic account management. Sales best practices – no one size fits all.
Arpedio
NOVEMBER 22, 2021
november 22, 2021. November 22, 2021. Back to blog. In the following post, we explore what drove the founding of Arpedio, why Anders deployed Arpedio’s software during his time at Deloitte, and their thoughts on what the future holds for strategic account management. Sales best practices – no one size fits all.
Red Star Kim
APRIL 12, 2023
Previously, my proactive activities were large projects that I took on e.g. implementing an experience database, a tidy up of our CRM systems. As an additional learning resource for delegates, I review the key themes of The Proactive M&BD Executive – Culture shock, marketing models, fee-earner engagement, qualifications and social media.
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