Showpad

JULY 21, 2020

Welcome to the third post of this blog series for executives. In this edition, I’ll be discussing why you as an executive in a sales, marketing or CX leadership role play a mission-critical part when it comes to making sales enablement successful in your organization. . As soon as adoption rates go beyond 90%, results skyrocket.

Management 139

Management Leadership CRM Sales 139

PandaDoc

APRIL 24, 2023

Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. The role of sales enablement leaders is to increase the productivity of their sales teams in a measurable way.

Sales 52

Sales e-Learning Onboarding Software 52

Zendesk

MARCH 2, 2023

I want things to be more cost-effective, I want them to be easier, meaning, I want to have easier access to them; I want better choices. Key takeaway: Meeting your shoppers where they are is all about expanding your ecommerce business with new channels and digital-first retail CX. This resulted in a 97.1 percent CSAT score.

Retail 52

Retail eCommerce Digitalization Logistics 52

Zendesk

DECEMBER 1, 2020

High performing CX teams didn’t all of a sudden decide quality systems and tools were necessary because of COVID-19. For example, if you’re bringing AI to your customer service department and agents are worried about losing their job, managers need to communicate that jobs aren’t at risk. Read the blog. Use data in context.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

SmartKarrot

MAY 2, 2023

Listening to, understanding, and learning from customers, both happy and sad ones, helps businesses make necessary improvements and meet customer needs. That’s how you can work on the product and make improvements where ever necessary. And in such situations, you need a little help understanding exactly what they mean.

Artificial Intelligence 10

Artificial Intelligence Customer Success Decision-making Customer Experience 10

PandaDoc

APRIL 26, 2023

These materials should showcase your company’s products in the best possible light, demonstrating their amazing value and highlighting their most useful features. Inbound teams, on the other hand, are full of salespeople who use newer, more cutting-edge approaches to drive sales and improve customer relationships.

Sales 52

Sales Decision-making e-Learning Media 52

PandaDoc

JULY 14, 2020

With so many different tasks, like stocking the right products, taking orders, and managing payments, pulling you in every direction, staying on top of it all is incredibly challenging. If you’re the same, automating workflows to improve these processes isn’t too tricky. Lastly, tracking customer behavior will help tailor your CX.

eCommerce 52

eCommerce Software Software CRM 52

PandaDoc

APRIL 25, 2023

When you have loyal customers, you’re likely to have lower customer acquisition costs (CACs), better sales figures, and higher customer lifetime values (CLVs). When they spend more time with them, sales figures and revenue can both improve. Plus, you’re likely to also see an increase in retention rates.

CRM 52

CRM Software Software Sales 52