Remove Brainstorming Remove Leadership Remove Meetings Remove Prioritization
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Achieving the 90/10 Ratio: Improving Meeting Efficiency for Success

AchieveIt

Some of your organization’s best minds fill the boardroom for a scheduled strategy meeting. This meeting presents a valuable opportunity to harness their expertise and identify solutions to the most pressing issues facing your strategy. In a one-hour meeting, that’s just 6 minutes. No guidance for the frontline team.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

A follow-up study SAMA conducted a year later showed a shift in top customer expectations, including: Thought leadership on real-time challenges Pricing flexibility and creativity Process automation Longer payment terms and return policies Effectiveness in hybrid working environments.

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Five Best Practices for Your 2024 Sales Kickoff

Brooks Group

Leverage Technology to Expand Who and When During the pandemic, many organizations were forced to hold fully remote or hybrid meetings. We recommend having any sort of brainstorming early in the process, so any topics or ideas that arise can be addressed later in the sales kickoff session. But prioritizing is important.

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What a User-Friendly Tool for Strategy Execution Looks Like (And Why Your Organization Needs One)

AchieveIt

Promptly delivering on that promise builds confidence and trust in the tool and your leadership. At AchieveIt, we prioritize a swift onboarding experience, aiming for a four to six-week implementation process. More effective team meetings A user-friendly tool means better data output, and this ultimately means effective team meetings.

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Lessons Learned: Management Advice for Sales Leaders

Revenue Storm

I have always said that Sales Leadership is the toughest job in leadership. In fact, when you hear support people say, I was going to prioritize this but frankly I am so annoyed which how they talked to me, it is going to the bottom of my to do list, why cannot they just ask nicely, we are on the same team after all.

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Actionable Organization Strategy Course

OnStrategyHQ

Approach: Two parts – mission first, then values second Attendees: Leadership and direct reports Pre-Work: Survey, either with just the workshop participants OR full staff Output: Mission and values statements Developing Your Mission What is Our Core Purpose? Attendees: Leadership and direct reports. OR brainstorm on the board).

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Do your support teams have open channels of communication with leadership to share feedback? It’s important to show agents they’re a valued part of the team by prioritizing their needs and well-being not just one week of the year, but also on an ongoing basis. Zoom rooms where customers and agents can meet face-to-face.