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How to Scale Account Management for Business Growth with Calin Muresan

Account Manager Tips

You call it customer success. And then I ended up at Netguru where I am for two and a half years now, where I came for pure – we called it customer success back then, but it’s actually account management. I went through a few roles of full cycle sales. So I did everything. Outreaching, inbound, cold calling everything.

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Land and Expand Strategy: Grow Your Business

Arpedio

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

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What is an Ideal Customer Profile (ICP) and why do you need one?

Insightly

An ideal customer is one that is profitable, scalable, and a long-term fit for your business growth. There are six steps to create an ideal customer profile. Collect customer data Start with what you already know. This will allow you to identify trends and note your ‘best’ customers.

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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

C-suite leaders have shown a disconnect with the digital transformation and pace of growth in business spaces. It is important to ensure all aspects are dealt with in an agile manner so that companies adapt to the business environment. How Can C-Suite Leaders Reskill and Upskill for Company Growth?

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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

High turnover rates can result in significant wastage of scarce organizational resources to accommodate rapidly increasing employee vacancies while simultaneously trying to fill new vacancies caused by natural projected business growth. Business catalysts can be an extremely effective method to reduce employee turnover rates.

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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

High turnover rates can result in significant wastage of scarce organizational resources to accommodate rapidly increasing employee vacancies while simultaneously trying to fill new vacancies caused by natural projected business growth. Business catalysts can be an extremely effective method to reduce employee turnover rates.

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What Is Augmented Intelligence? How Can It Help in Customer Success & Account Management?

SmartKarrot

AI can improve customer success strategy rather than erasing the human component of it. In the upcoming decade, the human-machine collaboration will be crucial in deciding future economic success. . It can improve customer experiences by making the system faster and more efficient. Definition of Augmented Intelligence.