Tidio

FEBRUARY 26, 2021

In this guide: What customer retention is and why it matters for your business. Looking for other business growth strategies? About 86% of loyal customers will recommend a business to family and friends ( KPMG) Increased profits. Best practices for eCommerce return policies: No urgency. Salesforce.

eCommerce 52

eCommerce Acquisition Communication Retail 52

Zendesk

FEBRUARY 7, 2022

Why is customer support important for business growth? It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve. But it’s now a key differentiator between companies, a top consideration for customers, and a profit-generating force in its own right.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Hubspot Sales

APRIL 23, 2021

QuickBooks is an accounting software tool designed for businesses ranging from solo freelancers to mid-sized companies. It's a robust tool with dozens of features for managing finances, including bill management, invoices and payments, payroll, project profitability, cash flow, contractors, and reports. Zapier, Metrics API, Databox).

Small Business 95

Small Business Finance Banking eCommerce 95

SmartKarrot

NOVEMBER 2, 2020

Equipped with an extensive background in ecommerce and entrepreneurship, he handles all marketing and customer success efforts. Brian Lim is an expereinced ecommerce entrepreneur with many startups in his kitty. Shel Horowitz is a social entrepreneurship profitability consultant at Frugal Marketing. Reuben Yonatan, CEO, GetVoIP.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

Insightly

JULY 25, 2023

An ideal customer is one that is profitable, scalable, and a long-term fit for your business growth. For example, say your firm sells eCommerce software and about 50% of your current clients come from businesses that also use a specific ERP software. How do you create an ICP?

Manufacturing 52

Manufacturing B2C Decision-making B2B 52

Tidio

MARCH 12, 2021

8 Best Strategies 6 Simple eCommerce Customer Segmentation Strategies. Plus, customer-centric companies are up to 60% more profitable than product-centric ones, owing much of their success to improving thanks to customer feedback. Tools for quick feedback collection to give you enough time to act. Looking for more reads?

eCommerce 52

eCommerce Media Customer Experience Decision-making 52