Arpedio

OCTOBER 17, 2023

Implement technology and tools Leverage technology and tools that facilitate account management. Building a winning account management team is an ongoing effort, but the rewards in terms of customer loyalty and business growth make it a worthwhile investment. Superior together. Enhance forecast accuracy.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Miller Heiman Group

JANUARY 9, 2020

We also set up formal and informal meetings with sales leaders to better understand what worked and what didn’t. We also pulled data from Scout to facilitate discussions of opportunities and to improve sales managers’ coaching on the sales methodology. He was also a member of the first class of Miller Heiman Group Icons.

Sales 63

Sales Logistics Finance CRM 63

Arpedio

FEBRUARY 27, 2024

As businesses strive to differentiate themselves and establish long-term success, the concept of relationship selling has emerged as a critical component of sales excellence. Sales processes should be designed to facilitate meaningful engagement, foster trust, and deliver personalized experiences that resonate with customers.

Prioritization 52

Prioritization Communication Software Software 52

Account Manager Tips

JULY 28, 2020

22:51 Account management as the revenue growth engine. Read How to Scale Account Management for Business Growth with Calin Muresan. But the biggest obstacle was to switch from a mindset where the account manager was thinking, OK, I'm talking to three stakeholders. And your role is to coordinate them and facilitate them.

Account Management 130

Account Management Management Account Planning Organization 130

SmartKarrot

OCTOBER 22, 2021

Role: Customer Success Director Location: Remote, Texas, United States Organization: Juniper Networks As a Customer Success Director, you will manage the customer experience with recurring meetings to supervise related activities and outcomes. Facilitate and drive product adoption. Analyze customer data to improve customer experience.

Customer Success 19

Customer Success Facilitation Onboarding Customer Experience 19

SmartKarrot

MAY 18, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Drive quarterly review meetings with key accounts together with various different team members.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

MARCH 24, 2022

Expand Impact.com’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Advocating security best practices for the customers to drive product adoption and business growth.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

Insightly

SEPTEMBER 27, 2023

Effective customer relationship management enables companies to retain existing clients by continually meeting or exceeding their expectations. This helps foster long-term loyalty while providing an essential foundation for long-term sustainable growth. It helps ensure customer satisfaction while facilitating internal efficiencies.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

Effective customer relationship management enables companies to retain existing clients by continually meeting or exceeding their expectations. This helps foster long-term loyalty while providing an essential foundation for long-term sustainable growth. It helps ensure customer satisfaction while facilitating internal efficiencies.

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

MARCH 4, 2021

This is where companies need another C-level executive to facilitate business growth via products. A CPO needs to also look to align the business goals with customer needs through products. To facilitate product-led growth , a CPO looks into some core tasks. Product Vision Development. SmartKarrot.

Decision-making 16

Decision-making Facilitation Customer Success Business Growth 16

SmartKarrot

APRIL 24, 2023

Quality in SaaS (Software as a Service) refers to the ability of a SaaS solution to meet or exceed customer expectations, perform optimally, and provide a secure and reliable user experience. However, like any other technology, SaaS solutions are not immune to quality issues that can negatively impact user experience and business outcomes.

Software 16

Software Software Customer Success Meetings 16

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

OCTOBER 29, 2020

You will be instrumental in facilitating a strong team dynamic, driving growth, and reducing churn across multiple customer segments while working strategically with the broader leadership team to drive towards company bookings and revenue goals. Drive new business growth through greater advocacy and reference-ability.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

JANUARY 21, 2022

Product features and the requirements of the stakeholder changes continually, and hence the initial plan may lose its relevance as the project evolves. As the agile release plan moves forward in phases, it always facilitates reassessment and adjustment in the plan to meet the changing requirements of the product.

Stakeholders 10

Stakeholders Facilitation Customer Success Software 10

SmartKarrot

JANUARY 6, 2022

As a Director of Customer Success, you will manage a team of coordinators to ensure they are ensuring top-notch customer service while meeting company-specific targets for revenue recognition and renewals. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.

Customer Success 3

Customer Success Finance Account Growth Facilitation 3