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Top 35 customer service and support podcasts for 2024

Zendesk

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

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29 Tools & Resources for Today's Entrepreneur

Hubspot Sales

communications platform). Turn off that solopreneur mindset and get the support you need to manage and grow your business with this mix of free and paid resources. Its core products (Retain, Recognized, and Price Intelligently) are designed with B2B and B2C subscription, DTC eCommerce, media, and non-profit companies in mind.

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How CX leaders across industries can flex their agility

Zendesk

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. But last year, businesses of all types were forced to restructure business plans and adapt to a changed world nearly overnight.

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How to build a customer referral program in 2022 (+ examples)

Zendesk

To encourage referral program participation, businesses will promote the rewards they offer—such as gift cards, ecommerce “cash-in” points, or branded swag. So, referral programs have a lower customer acquisition cost (CAC) than most other digital marketing tactics. Personalize customer communications.

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What are sales channels? Definition, types, and tips

PandaDoc

The definition of sales channels Sales channels are the methods or pathways businesses use for selling their products and services to consumers. Thanks to digital technology, there are far more channels to choose from than there used to be. It seems likely more digital channels will pop up in the near future.

B2C 52