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Top 35 customer service and support podcasts for 2024

Zendesk

It focuses on upcoming trends and technologies, making it essential for any business planning for the future. The podcast highlights the importance of empathy, communication, and genuine connections, providing insights that are key for businesses striving to make their customer service more relatable and effective.

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Mar 29 – Customer Success Jobs

SmartKarrot

Support Sales Team in the pursuit of new Accounts, contributing to Win Plans and developing Account Plans in the pre-sales stage, in order to help us both win an immediate opportunity, as well as assess long-term potential. Demonstrate working knowledge of ecommerce platforms and company products/services.

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The Ultimate List of Business Name Ideas to Inspire You

Hubspot Sales

Understand your business. Before deciding on a name, you should have a clear idea of your business' mission, goals, target audience, and value proposition. If you've already created your business plan , this will be a great resource for you to review. Catchy Business Name Ideas. SecureSmarter. Dwellsmith.

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29 Tools & Resources for Today's Entrepreneur

Hubspot Sales

communications platform). Turn off that solopreneur mindset and get the support you need to manage and grow your business with this mix of free and paid resources. Its core products (Retain, Recognized, and Price Intelligently) are designed with B2B and B2C subscription, DTC eCommerce, media, and non-profit companies in mind.

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How CX leaders across industries can flex their agility

Zendesk

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. But last year, businesses of all types were forced to restructure business plans and adapt to a changed world nearly overnight.

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How to build a customer referral program in 2022 (+ examples)

Zendesk

To encourage referral program participation, businesses will promote the rewards they offer—such as gift cards, ecommerce “cash-in” points, or branded swag. Personalize customer communications. Once you launch your referral program, promote it in all your customer-facing communication channels.

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What are sales channels? Definition, types, and tips

PandaDoc

The definition of sales channels Sales channels are the methods or pathways businesses use for selling their products and services to consumers. For example, you’ll need specific eCommerce marketing strategies when you start selling online, as opposed to the tactics you use for in-store sales. It’s also immediate and personal.

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