SmartKarrot

OCTOBER 19, 2022

Strengthen and expand the relationships with clients and partners by establishing trusted and productive relationships with key stakeholders. Oversee client onboarding and lifecycle experience, stepping in as needed to navigate difficult situations. Manage the client data collection process throughout onboarding.

Customer Success 19

Customer Success Onboarding Client Onboarding Banking 19

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Apply here: [link].

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. Hubspot ) 61% of customers say they would defect to a competitor after just one bad experience.

Software 52

Software Software Communication Publishing 52

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

FEBRUARY 2, 2021

Understand the customer’s business, define success criteria, and build plans to exceed expectations. You will be responsible for coordinating with the site leadership team and marketing to maintain and improve customer communication materials, including site presentations, virtual tours, letters and other direct communication mediums.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

Brooks Group

APRIL 17, 2023

Sales training also makes the customer experience better. If you have a customer on the phone or in a meeting with someone that needs to learn what they are talking about, they’ll be immediately put off, and you’ll lose their trust. You can get a few certifications to make you more marketable for sales jobs.

Sales Training 52

Sales Training Negotiation Sales Decision-making 52

SmartKarrot

JUNE 11, 2021

Provide internal product feedback based on existing and potential client use cases. Deliver client training and seminars MeasuredU client education curriculum. Provide and interpret marketing performance reviews for clients. Design and interpret in-market experiments across addressable media channels.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Assist in the development and execution of marketing strategies specific to customer needs, resources, and audiences.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

OCTOBER 30, 2020

Role: VP, Customer Success Location: New York City, NY, US Organization: Urbint As a VP of Customer Success, you will drive strategy and alignment of customer success and transformational impacts through the adoption of innovative offers combined with market-leading cloud solutions that accelerate business value for the customers.

Customer Success 10

Customer Success Cybersecurity Value Proposition Client Onboarding 10

SmartKarrot

OCTOBER 6, 2023

Such a role involves working very closely with the clients to understand their requirements, end goals, and expectations. Knowing the clients better and then adding value through marketing research and query resolution is how a client partner can elevate any customer’s experience.

Communication 10

Communication Insurance Onboarding Decision-making 10

SmartKarrot

JUNE 23, 2022

Drive accountability within the organization to deliver an outstanding customer experience with the products and support delivery. Manage the strategic relationship with certain high-profile accounts and handle escalated issues related to overall customer experience.

Customer Success 3

Customer Success Client Onboarding Onboarding Finance 3

SmartKarrot

FEBRUARY 28, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Bidgely As a Director of Customer Success, you will be acquiring a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy-efficient future. Continuously strive for improvement.

Customer Success 3

Customer Success Client Onboarding Stakeholders Onboarding 3