Red Star Kim

DECEMBER 12, 2023

External clients – Then of course we need to build networks amongst potential clients, existing clients and referrers. Marketing is the client’s representative within the firm. Our client relationships keeps us in touch with market changes and perceptions.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Arpedio

MARCH 6, 2024

Understanding Account Management In the realm of business, account management stands as a cornerstone function responsible for nurturing and overseeing client relationships. Its primary objective is to cultivate mutually beneficial partnerships with clients or customers, ensuring their needs are met while driving business growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

PandaDoc

MAY 28, 2024

Speaking of sales documents, check out our free sales proposal template before negotiating your next deal. Let’s delve into the pivotal role consultative selling plays in fostering meaningful client relationships and driving long-term business success. Salespeople present custom solutions and not cookie-cutter pitches.

Sales 52

Sales e-Learning Healthcare Software 52

Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Engage Selling

NOVEMBER 12, 2015

Are your sellers falling short in their negotiations? ” This great saying is a wonderful reminder for all salespeople, especially when it comes to negotiating. “The more you sweat in peace, the less you bleed in war.” The truth is, most mediocre salespeople are playing more than they’re practicing.

Negotiation 86

Negotiation Sales Client Relationships Management 86

SmartKarrot

AUGUST 19, 2022

Use outstanding communication skills to present to and influence both potential and existing customers. Negotiate/close deals. Develop client relationships that promote retention and loyalty, ultimately improving customer lifetime value. Help develop and implement strategies to grow top-tier portfolio companies.

Customer Success 19

Customer Success Construction Negotiation Acquisition 19

SmartKarrot

APRIL 15, 2022

Present data, findings, results, and recommendations to leadership. As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Negotiate effectively with customers and partners and ensure that all Limeade contractual obligations and service commitments are met.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

Nutshell

MARCH 11, 2024

Maybe you’re pitching and rushing to the price negotiation stage before handling crucial objections. The pitching stage is a crucial time for your sales reps to shine, and it’s built on the foundation of your research and how well you’ve nurtured the relationship with your prospect.

Negotiation 77

Negotiation Sales Decision-making CRM 77

SmartKarrot

OCTOBER 6, 2022

An Account Manager is a professional responsible for building and maintaining healthy client relationships. Account managers also conduct research and present unique solutions to assist customers in gaining tangible business outcomes. They are responsible for maintaining healthy relationships between both parties.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

OCTOBER 19, 2022

The role can include any number of tasks, including managing client relationships, developing marketing strategies, coordinating events and trade shows, and more. You may also have to present your work in meetings with clients or senior management, so you must be confident talking in front of others and comfortable speaking in public.

Account Management 10

Account Management Management Telecommunications Healthcare 10

SmartKarrot

JUNE 4, 2021

Communicate and collaborate effectively with internal peers – Product, Engineering, Sales, Enterprise, Marketing, and Data Operations to negotiate and influence customer-driven improvements. Lead Customer Success KPI’s to analyze all aspects of customer success, report and present findings to the senior leadership team.

Customer Success 10

Customer Success Investors Insurance Banking 10

Account Manager Tips

APRIL 26, 2021

The truth about key account management I love key account management because you're in charge of client relationships, and you have the authority and autonomy to manage them how you like. You can negotiate on your additional compensation too. Your first 90 days in a new job as an account manager are the most challenging.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Account Management Skills

AUGUST 7, 2023

Agency to client and making certain in the form of perhaps a checklist you could include in your external facing policy, making certain you’ve asked the right questions of your client. I think they don’t own their position strongly enough in general in the client relationship with respect to what they generate.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Presently, she is serving as the Vice President of Customer Success at ClientSuccess. Keri Keeling.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

LinkedFusion

NOVEMBER 9, 2022

This year at LinkedFusion, we have created a list of top software gifts that will make the lives of the sales person easy at their workplace and help them generate more revenue, manage client relationships and upsell their products. For that, they often use powerful presentations software and pitch deck creating software as well.

Sales Analytics 52

Sales Analytics CRM Software Software 52

Account Management Skills

APRIL 6, 2021

He was a UCLA professor of psychiatry for over 25 years, and a former FBI and police hostage negotiation trainer. When you listen with desire, you have a present or future agenda that you’re trying to plug them into. I mean, my audience is principally those managing client relationships on a day to day basis.

Account Management 40

Account Management Management Meetings Client Relationships 40

DemandFarm

APRIL 26, 2023

Their day-to-day activities may include conducting regular check-ins with key accounts, analyzing data to identify trends and opportunities, presenting product updates and new features, negotiating contracts and pricing, and ensuring that customer issues are resolved quickly and effectively.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Account Management Skills

JUNE 1, 2021

Dr. Mark Goulston was a UCLA professor of psychiatry for over 25 years, and a former FBI and police hostage negotiation trainer. They’re managing client relationships on a day to day basis. And one of the big things that agency account managers tell me is they struggle with difficult clients sometimes. Mark 02:07.

Investors 52

Investors Account Management Performance Review Client Relationships 52

Zendesk

JANUARY 26, 2022

B2B sales are far more focused on logistics, negotiating, and the relationships between the buyer and seller. That system comes with the product(s), support staff, a liaison, an implementation team, and a promise that future use of the product is dependent upon a healthy B2B relationship. Ability to inspire and lead a team.

B2C 52

B2C Account Management B2B Sales 52

Red Star Kim

SEPTEMBER 5, 2023

There are some public sessions available through MBL : Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders Managing & Marketing a Profitable Surveyors’ Practice Developing More Work from Referrers & Intermediaries Driving Change Management – A Masterclass for Professional Practices Pick Up the Phone!

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Arpedio

JUNE 22, 2022

The insight that relationship maps provide can strengthen your sales strategy and help make sure that your sales approach resonates with the essential stakeholders throughout the sales process. B2B sales negotiations can go south for various reasons, however, most of the time these reasons don’t include hard skills and product features.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52

SmartKarrot

NOVEMBER 9, 2022

Maintaining healthy client relationships is a must for a successful business. However, building and maintaining food customer relationships is easier said than done. So how to manage customer relationships? Account management enters the scene post-sales, and the key focus here is to nurture client relationships.

Account Planning 10

Account Planning Key Account Management Account Management Client Relationships 10

Account Management Skills

OCTOBER 19, 2021

Even if they are not the more senior person in the organisation, they can still bring their Star energy in different ways or when they’re doing a presentation or a pitch or a delivery, it’s just how do we bring their way of thinking into a project. You’ve then got Supporter.

Account Management 40

Account Management Decision-making Management Innovation 40