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How to build a winning account management team

Arpedio

Effective recruitment strategies may include: Behavioral interviews: Conduct in-depth interviews to assess a candidate’s problem-solving skills, emotional intelligence, and their ability to handle challenging client situations. It fosters a sense of belonging, motivation, and job satisfaction.

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Leadership Between Connectedness and AI – A Conversation with Hamza Khan

MDI Training

AI is exceptionally valuable for data analysis, decision-making, and process optimization. ” In that regard, leaders can use AI to map the various decisions and consequences. And discipline to use regularly, communication to get the most, creativity to imagine solutions, and humility to recognize their limitations.

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3 Ways to Achieve a Winning Sales Attitude

Hubspot Sales

But there’s a simpler way to increase market share: Make your sales organization more optimistic. Research shows that salespeople with high levels of optimism make more money for their companies. Emotions are contagious. This condition is called “emotional contagion” or “the transmission of moods.” 1) Embrace adversity.

Insurance 108
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Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI (February 2023)

Red Star Kim

There’s a case study of EVP at DAC Beachcroft PM Conference Report 2022: Strategy implementation (kimtasso.com) There were also comments about the importance of flexible working (including WFH). Some were concerned with the challenge of making flexible working align with client expectations for face-to-face contact and service delivery.

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. And that technology is making some jobs obsolete. Understand how and why they make decisions. Identify emotional hot buttons. Urgency (are you making it crucial?) Simplicity (is your pitch simple?)

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Preparing M&BD professionals for the future – learning, skills and knowledge transfer

Red Star Kim

At the 28 th PM Forum Annual Conference in September I (in my capacity as Head of Training and Learning Transfer of the Managing Partners’ Forum and PM Forum), co-presented breakout sessions with Julie McConnell of international law firm White & Case. Senior management and human resource professionals stressed the need for transparency.

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Why 98% of online ads don’t work – and what to do about it, with Martin Lucas

Account Management Skills

He has spent four years studying why humans don’t understand humans and how brands are missing a trick when it comes to engaging their customers and understanding why they make purchasing decisions. And Martin has spent the last four years looking at human decision making and actually what drives those decisions.