Strategic Account Management Association

AUGUST 6, 2021

Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Segments are managed by leaders specialized in each industry. “In Finally, we initiated the introduction of a state-of-the-art, globally integrated CRM.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

Red Star Kim

SEPTEMBER 26, 2023

In this case, account managers liaise with the fee-earners. They learn about their markets and clients, help formulate strategy and develop plans. They then brief and manage the operations team for implementation support on communications, events, design, content production and email campaigns.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Red Star Kim

MARCH 16, 2023

We were joined by delegates from legal, accountancy and consultancy firms for PM Forum’s “Cross-selling and referrer management accelerator” workshop earlier in March. A summary of delegate discussion topics and poll results are shown below to add to the learning resources from the session. Another cultural shift.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Whetstone

MAY 7, 2024

This gave rise to the Customer Relationship Management revolution. I can remember, as one of the early evangelists of CRM, selling the exciting vision of entire companies running off a single repository of customer data. Most importantly, there must be an inflexible and impassioned commitment to the change from top management.

Artificial Intelligence 52

Artificial Intelligence Manufacturing e-Learning Suppliers 52

DemandFarm

APRIL 28, 2023

The profiling is done by analyzing data from various sources like CRM systems, social media and website interactions. Read Whitepaper: The Impact of Digital Key Account Management on Sales Enablement 2. AI-driven customer profiling: Understanding your customers is crucial for sales enablement.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

QYMATIX

MAY 25, 2021

Machine learning (ML) and artificial intelligence (AI) hold the key to a tremendous improvement in sales controlling efficiency. What is Machine Learning and Weak AI? On the contrary, Machine Learning is a part of Narrow Artificial Intelligence. What kind of experience?

Artificial Intelligence 98

Artificial Intelligence B2B e-Learning Sales 98

QYMATIX

SEPTEMBER 27, 2022

Machine learning makes it possible to discover insights and to gain a look into the future. While the focus recently has been on the B2C market, trends in artificial intelligence and machine learning are beginning to transform B2B as well. This process is now in the hands of e-commerce. The B2B Race Has Already Started!

Digital Transformation 40

Digital Transformation B2B Digitalization Artificial Intelligence 40