SmartKarrot

APRIL 19, 2021

Role: Director, Customer Experience (CX) Location: Austin, TX, US Organization: Dover Fueling Solutions As a Director of Customer Experience, you will conduct market research and competitive analysis to develop a CX strategy and initiatives roadmap that drives differentiation.

Customer Success 10

Customer Success Customer Experience Stakeholders Negotiation 10

SmartKarrot

MARCH 2, 2023

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: CareerAddict As a Customer Success Manager you’ll assist successful renewals, have a thorough grasp of the client’s digital experience solutions, our GTM strategy, and standards for pricing and negotiation.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

JULY 15, 2021

Provide leadership and direction to a high-performance customer experience team. Establish Monitor customer feedback loops to ensure customer satisfaction and optimize customer support escalations and other customer anomalies. Develop and deliver appropriate customer engagement and retention strategies.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

JULY 1, 2020

Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads. Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

PandaDoc

OCTOBER 3, 2023

The sessions were facilitated by an external consultant to ensure unbiased feedback. These sessions, facilitated by the vendor and in-house experts, allowed the team to practice and ask questions in real-time. They will focus more on building deep customer relationships, understanding nuanced needs, and offering strategic solutions.

Artificial Intelligence 52

Artificial Intelligence Sales CRM e-Learning 52

SmartKarrot

MARCH 8, 2022

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. An Award-Winning Customer Success Professional, Asha Patel is known for leading teams and delivering strategic plans for improving the customer experience in a company.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JULY 11, 2022

Monitor Customer Health, including risk indicators and opportunities for growth. Develop and facilitate Customer Engagement Plans, including coordinating resources for training and projects to improve adoption. Drive renewal readiness through internal coordination and customer engagement.

Customer Success 3

Customer Success Facilitation Stakeholders Account Planning 3

SmartKarrot

OCTOBER 20, 2020

CSM includes the same responsibility but the approach towards dealing with customers is different. They are proactively involved in solving customer issues and most often they enhance the customer experience. Sometimes, e.g. customers are not even aware that they are taking a longer route to use a product feature.

Account Management 10

Account Management Customer Success Management Negotiation 10

SmartKarrot

JUNE 29, 2022

Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Manage account strategies and nurture relationships, while building strong relationships & delivering exceptional outcomes for the customers.

Customer Success 3

Customer Success Negotiation Facilitation Digitalization 3

SmartKarrot

MARCH 11, 2022

As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Negotiate effectively with customers and partners and ensure that all Limeade contractual obligations and service commitments are met.

Customer Success 3

Customer Success Retail Onboarding Negotiation 3

Insightly

JANUARY 4, 2024

Sales leaders develop these stages based on their unique sales process, breaking down the customer journey into distinct phases such as prospecting, qualification, proposal, and negotiation. Allow Reps to Focus on Great Customer Experiences. The result?

CRM 52

CRM Sales Decision-making Customer Experience 52

SmartKarrot

JANUARY 21, 2021

Nearly 80 percent of customers expect companies to know and understand their needs completely. 84 percent of companies who are aligning to customer experience showed a higher revenue increase. These skills such as education, experience, and time management are needed to develop positive environment at work.

Management 11

Management Decision-making Stakeholders Customer Success 11

Insightly

SEPTEMBER 19, 2023

This centralized data enables solar companies to provide a more personalized and efficient service to customers. Sales and customer support teams can access relevant information quickly, resulting in a better customer experience. This enhances customer satisfaction and reinforces trust in the insurance agency.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

This centralized data enables solar companies to provide a more personalized and efficient service to customers. Sales and customer support teams can access relevant information quickly, resulting in a better customer experience. This enhances customer satisfaction and reinforces trust in the insurance agency.

CRM 52

CRM Insurance Healthcare Manufacturing 52

PandaDoc

FEBRUARY 21, 2021

Occasionally, additional information is necessary during the contract negotiation process. And API-based signatures facilitates document signing when requesting signatures from a mobile app or web-generated form. And you can use eSign Genie to create contracts, forms, and other documents that are customized for specific individuals.

Software 52

Software Software Computers and Electronics e-Learning 52