SBI Growth

JANUARY 9, 2013

Our 2012 sales leader research finds it is still a big fear for 2013. If your company isn’t looking for sales leadership today, just wait. The average tenure of a Sales VP is 19 months! This post explores what HR leaders can do to develop top internal sales leaders. Managing multi-generational sales forces.

Sales Leadership 124

Sales Leadership Onboarding Leadership Sales 124

PandaDoc

AUGUST 16, 2022

In a competitive industry like sales, it’s important to continuously invest in your education and stay up to date on the latest trends taking sales by storm. We put together this list to help you discover some of the brightest, innovative minds shaping the future of sales. LinkedIn isn’t just for social selling. Jed Mahrle.

Sales 52

Sales Sales Leadership B2C Leadership 52

SBI Growth

JANUARY 11, 2019

Your leadership wants you to drive more revenue, your sales leadership wants better leads, your customers expect more delivered to them with each. As a Marketing Leader, there are a lot of people in your ear on a daily basis.

Marketing 94

Marketing Sales Leadership Leadership Sales 94

Hubspot Sales

APRIL 27, 2023

In this article, you’ll learn some positions you can consider in SaaS sales, expert tips for getting into the industry, and how to succeed in your first sales role. Table of Contents Is SaaS sales a good career? SaaS Sales Positions How to Get into SaaS Sales How to Succeed in SaaS Sales Is SaaS sales a good career?

Sales 110

Sales Account Management Communication Sales Management 110

Insightly

DECEMBER 2, 2021

Sales and marketing teams have the same ultimate goal: revenue generation and growth. Despite this, marketing and sales do not always spend enough time aligning on goals. This misalignment has led to tension between sales and marketing teams. Because of this, many companies have made strides to align marketing and sales teams.

Marketing 98

Marketing Sales CRM Sales Management 98

Showpad

JUNE 15, 2020

Critical to the success of a sales team is skill development — not just as a whole, but for each contributing representative. Sales professionals are expected to be experts in their industry and the products or services they sell. In this blog post, we’ll discuss why you need formal sales training and how to guarantee its success. .

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

Insightly

DECEMBER 2, 2021

Sales and marketing teams have the same ultimate goal: revenue generation and growth. Despite this, marketing and sales do not always spend enough time aligning on goals. This misalignment has led to tension between sales and marketing teams. Because of this, many companies have made strides to align marketing and sales teams.

Marketing 95

Marketing Sales CRM Sales Management 95

Hubspot Sales

MARCH 31, 2020

For the last fifty years, every company would live or die by the strength of their sales funnel. Closely scrutinized by everyone internal to the company — from individual sales reps all the way to the CEO — the sales funnel has been a staple of sales culture for decades. What Is A Sales Funnel? Image Source.

Sales 104

Sales Manufacturing Decision-making Sales Leadership 104

Hubspot Sales

JULY 6, 2021

This team responsible for aligning activities and supporting sales, marketing, and service departments — all of which contribute to revenue growth. At the C-Suite level, they join the role with significant experience and also responsibility. Although they work in similar departments, a CRO is not to be confused with a VP of Sales.

Decision-making 124

Decision-making Value Proposition Stakeholders Advertising 124

Miller Heiman Group

JULY 8, 2019

Because it takes six to 12 months for organizations to achieve meaningful sales transformation , now is the time for chief revenue officers and chief sales officers to improve sales performance to bring their companies to a position of strength before the downturn hits. What does retention look like on your sales team?

Sales Management 82

Sales Management Management Sales Sales Training 82

Hubspot Sales

OCTOBER 18, 2017

Part of sales is positioning yourself for a good outcome, whether you’re trading Pokémon cards on the playground or selling an analytics platform to digital marketers that lets them gain insight into campaign performance. To position ourselves for a good outcome, I chose to lead the sales team. 1) Improving Sales Conversations.

Investors 97

Investors Decision-making Sales Sales Leadership 97

Zendesk

APRIL 13, 2022

The sales industry loves to throw around the word quota. So much success is measured by this one little word: how many sales you made, how much money you made, how many leads you made contact with, how many eyes saw your marketing. So, why are most companies neglecting the support systems needed to help their sales reps do just that?

Sales 52

Sales Software Software Interpersonal Skills 52

SBI

MARCH 1, 2020

RICH : Buyers are more informed, smarter in terms of how they purchase, and better at identifying authenticity or hype in a sales process. Enabling sales with the information helps them deliver a great buying experience that is, we believe, the foundation of an enduring post-sale client experience.

Sales Training 47

Sales Training Sales Investors Digitalization 47

Sales Readiness Group

MAY 18, 2018

This will dramatically improve the customer experience in communicating with automated phone systems. But what are the implications for the sales profession? I was blown away by Googles’ Duplex technology, and it is obviously a major step forward in the ability of computers to understand and generate natural speech.

Sales 62

Sales Customer Experience Communication Sales Leadership 62

SmartKarrot

JANUARY 12, 2022

Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Partner with sales leadership to bring additive value to the sales process and help position our customer success motion as a differentiator. Help recruit, hire, and onboard new Customer Success Managers.

Customer Success 19

Customer Success Leadership Sales Leadership Customer Experience 19

SBI

FEBRUARY 25, 2020

I’m always fascinated that customer advocate programs (CAP) are rarely in the various pundits’ priority lists, at least explicitly. The anticipated priorities in 2020, for instance, include some form of: Deepen customer knowledge through advanced analytics. Improve customer experience throughout the full lifecycle.

Value Proposition 49

Value Proposition B2B Investors Decision-making 49

SmartKarrot

OCTOBER 25, 2021

Role: Director of Customer Success Location: Remote, United States Organization: SheerID As a Director of Customer Success, you will assess Customer Segmentation and make recommendations to ensure our customers’ success as well as the scalability of the customer success program at SheerID.

Customer Success 19

Customer Success Onboarding Account Planning Customer Experience 19

SmartKarrot

JANUARY 20, 2023

Establish a process of knowledge acquisition between the customer experience team and payroll specialist. You will also be instrumental in leading an initial team of 6 across Customer Success and Onboarding through both a ‘hands-on’ and strategic approach, setting strategic direction and translating those into actionable initiatives.

Customer Success 19

Customer Success Onboarding Government Negotiation 19

SmartKarrot

OCTOBER 21, 2021

Role: Director, Customer Success Location: Remote, United States Organization: FloQast As a Director of Customer Success, you will ensure the CS organization enables customers to reach desired outcomes while providing a great customer experience.

Customer Success 19

Customer Success Procurement Account Management Digitalization 19

SmartKarrot

JUNE 29, 2021

Work cross-functionally within DocMatter to drive customer success and continually work to improve customer experience. Lead, develop, and grow teams of high-performing Partnership Account Managers, Strategic Account Managers, and Customer Success Managers. Build executive-level customer relationships.

Customer Success 10

Customer Success Facilitation Account Management Leadership 10

SBI

APRIL 4, 2018

In this series, we ask Sales Tech Executives to describe how their solution can change a sales organization in a significant way. We call it Sales Tech Game Changers. This week I interview Garry Mansfield , Founder of Outside In Sales & Marketing. Finally we help sales leaders to coach more effectively.

B2B 20

B2B Sales Decision-making Account Planning 20

SmartKarrot

JUNE 28, 2021

Proactively reach out to customers with ideas and solutions on how to leverage our product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Introduce new initiatives that add value to OFS and its customers.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

DemandFarm

JUNE 1, 2024

Among all the operations in your business, two major ones that drive growth are Revenue Operations (RevOps) and Sales Operations (SalesOps). Both RevOps and SalesOps are accountable for key metrics and KPIs, such as sales metrics, that drive predictable revenue and sales productivity and growth, including forecast accuracy.

Finance 40

Finance Sales Decision-making CRM 40

SmartKarrot

DECEMBER 16, 2020

Develop listening points in customer journey map e.g., usage, satisfaction, and development opportunities, with standardized interventions for each point in the journey. Partner with senior sales leadership to identify opportunities for customer and business development, including process improvement. Apply here: [link].

Customer Success 10

Customer Success Onboarding Finance Sales Leadership 10

SmartKarrot

JUNE 26, 2020

Apply here: [link] Role: Senior Customer Success Manager Location: Seattle, WA, US Organization: Groove As a Customer Success Manager, you will be responsible for managing the relationships with a set of Groove customers post-sales. as a happy customer. Identify upsell and cross-sell opportunities.

Customer Success 10

Customer Success Onboarding Sales Leadership Leadership 10

Zendesk

SEPTEMBER 19, 2022

In the world of sales, there’s simply no better teacher than experience. That’s why we gathered 35 of the top pieces of sales advice from sales professionals around the world. Dive in as they share their hard-earned knowledge on the following topics: Sales leadership. Sales careers. Sales performance.

Co-Creation 52

Co-Creation Sales Decision-making Sales Leadership 52

SmartKarrot

NOVEMBER 5, 2020

Identify, build, and implement repeatable programs and processes across your portfolio of customers to maximize product adoption, usage, and achievement of customer’s business objectives. Communicate requests discovered during customer interactions into the Product Management team.

Customer Success 10

Customer Success Construction Onboarding Facilitation 10

Insightly

JANUARY 4, 2024

In B2B sales, the role of a sales leader is both exhilarating and challenging. This is where the power of a well-implemented Customer Relationship Management system (CRM) comes into play. Ask yourself the question “Does your sales leader love your CRM?” And yes, getting your sales leadership to love it.

CRM 52

CRM Sales Decision-making Customer Experience 52

SmartKarrot

FEBRUARY 24, 2022

Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Partner with sales leadership to bring additive value to the sales process and help position the customer success motion as a differentiator.

Customer Success 3

Customer Success Prioritization Leadership Innovation 3

Hubspot Sales

AUGUST 17, 2021

Creating the right compensation plan is one of the more difficult tasks you have to account for when building a sales team. With so much room for confusion and error, it's easy for any company to drop the ball and frustrate its salespeople, making poorly-constructed compensation plans one of the main reasons why people leave sales roles.

Finance 118

Finance Construction Decision-making Sales Leadership 118

Insightly

AUGUST 28, 2023

With the right CRM reporting functionality, you can turn your CRM database into a valuable resource for monitoring sales performance, identifying trends, streamlining processes, and much more. Simply put, CRM reports help you sell smarter, serve your customers better, and keep your business on track. That’s where CRM reports come in.

CRM 52

CRM Decision-making Investors Profitability 52