Strategic Account Management Association

AUGUST 24, 2021

Over the past 12 months, SAMA has established a knowledgeable point of view based on hundreds of webinars, the SAMA Experts Council and countless interviews with members. Adjust notion of stakeholder value. Organizations are redefining value. This requires SAMs to shift how they create and define value.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

SmartKarrot

APRIL 28, 2023

Role: VP of Customer Success Location: Reading, England, United Kingdom (On-site) Organization: Redstor As a VP of Customer Success, you’ll be making sure our consumers are completely satisfied with our goods and services is your responsibility as our newly created Vice President of Customer Success.

Customer Success 19

Customer Success Digitalization Stakeholders Onboarding 19

Planview

JANUARY 12, 2023

When asked to prioritize the charters of professional services in a recent TSIA survey, “Adoption/Customer Value” achieved the top ranking, over previous top charters of “Margin” and “Revenue.”. Customer success and professional services organizations must partner together. Source: TSIA Webinar Poll, July 2021.

Profitability 52

Profitability Customer Success B2B Decision-making 52

SmartKarrot

JUNE 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Parsable As a Vice President of Customer Success, you will drive Customer Success strategy and roadmap to ensure measurable success, retention, and expansion across various industry segments.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

MAY 28, 2021

All businesses seek to deliver value to customers. The main point is to keep promises and empower customers to meet goals. Customer success is a long-term requirement that drives value across operations. Customer success strategies are now made compulsory for improving the customer relationships.

Customer Success 10

Customer Success Customer Experience Onboarding Profitability 10

SmartKarrot

MAY 19, 2022

Customer success requires a lot of attention. You need a bunch of good teams to ensure that customer success is assured. It is known that customers hold stronger power over businesses. Customers expect their pain points to be resolved and hence choose the right products to get outcomes. Marketing Team.

Customer Success 10

Customer Success Onboarding B2B Customer Experience 10

SmartKarrot

FEBRUARY 2, 2021

When it comes to customer success career paths, customer success manager stands doubtlessly on the top. With the rise of SaaS industry and most companies shifting their business model to subscription-based, the rise in customer success jobs is understandable. Customer Marketing. Product Marketing.

Customer Success 8

Customer Success Marketing Management Software 8