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Apr 18 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Seattle, WA, United States (Remote) Organization: CommerceIQ As a Customer Success Manager, you’ll focus on how we can leverage our products and services to help our clients achieve their ecommerce needs as we work with them to learn what those needs are.

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Mar 29 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director (West – Remote) Location: Remote, San Francisco, CA, US Organization: Included Health As a Customer Success Director, you will serve as the primary relationship owner, achieving trusted advisor status with customer contacts.

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Cross-Selling and Upselling: The Ultimate Guide

Hubspot Sales

Imagine you work for an ed-tech company that sells a suite of automation software to assist university administrators. You've connected with a college that has agreed to buy your curriculum planning software. Sales Reps and Customer Success Managers. Upselling Example. How to Cross-Sell and Upsell.

eCommerce 141
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5 essential customer engagement metrics and KPIs

Insightly

You can elect to add engaged customers to customer or member councils who can get early access to new products or services and provide candid feedback in both one-on-one and focus-group style programs. If you’re in software, your engaged customers can be the ultimate beta testing group. . Offer fast page load speeds.

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5 essential customer engagement metrics and KPIs

Insightly

You can elect to add engaged customers to customer or member councils who can get early access to new products or services and provide candid feedback in both one-on-one and focus-group style programs. If you’re in software, your engaged customers can be the ultimate beta testing group. . Offer fast page load speeds.

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What type of companies use a CRM? Strategies and use cases

PandaDoc

Whether you’re in sales, marketing, or customer support, a customer relationship management system (CRM) is becoming increasingly essential to modern operations. So, what is CRM software doing for today’s companies, what types of companies use a CRM, and which CRM strategies can you use to benefit your teams and customers?

CRM 52
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Jul 30 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, Boulder, CO, US Organization: arturo.ai As a Customer Success Director, you will manage all customer engagement activities, with a focus on enablement and adoption, facilitated by a strong relationship-building, product and industry knowledge, planning and execution.