SmartKarrot

JULY 27, 2022

Role: Director Customer Success Location: Remote, United States Organization: symplr As a Director of Customer Success, you will be responsible for providing leadership, mentoring, and professional development for customer success team members.

Customer Success 19

Customer Success Leadership Finance Facilitation 19

SmartKarrot

JUNE 30, 2022

Role: Customer Success Director Location: Remote, Boston, MA, US Organization: meQuilibrium As a Customer Success Director, you will advance meQuilibrium’s strategic relevance by driving the integration and adoption in other areas of Human Capital Management and business units within the customer organization.

Customer Success 19

Customer Success Finance Facilitation Communication 19

SmartKarrot

DECEMBER 3, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Robert Walters As a Vice President of Customer Success, you will work with the leadership team to define CS metrics and develop systems to effectively track these.

Customer Success 19

Customer Success Finance Strategic Thinking Facilitation 19

SmartKarrot

MARCH 2, 2023

Role: Director of Customer Success Location: St Paul, MN, United States (On-site) Organization: BetterYou As a Director of Customer Success you’ll be in control of the entire customer success function, including the handoff of new clients to the sales team, account maintenance, and discussions about renewal and expansion.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. Read the insights that emerged from the conversation to learn how you can apply these within your organizations.

Marketing 52

Marketing Finance Value Proposition Banking 52

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. Read the insights that emerged from the conversation to learn how you can apply these within your organizations.

Marketing 52

Marketing Finance Value Proposition Banking 52

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. Read the insights that emerged from the conversation to learn how you can apply these within your organizations.

Marketing 52

Marketing Finance Value Proposition Banking 52

SmartKarrot

JANUARY 16, 2024

As a seasoned professional with a background spanning various industries, I’ve witnessed the transformative power of operational efficiency, especially in the realm of software and technology. Today, I’m thrilled to shed light on a crucial but often overlooked aspect of customer success – the role of operations.

Customer Success 8

Customer Success Finance Strategic Thinking Negotiation 8

SmartKarrot

JANUARY 16, 2024

As a seasoned professional with a background spanning various industries, I’ve witnessed the transformative power of operational efficiency, especially in the realm of software and technology. Today, I’m thrilled to shed light on a crucial but often overlooked aspect of customer success – the role of operations.

Customer Success 8

Customer Success Finance Strategic Thinking Negotiation 8

Insightly

JUNE 1, 2022

AppConnect is an integration automation platform that allows you to connect Insightly and its data to all the other software applications you use to get work done every day. Out of the box, it includes over 500 pre-built connectors to applications across HR, Finance, IT, Sales, Marketing, Productivity, and Data storage. Forms filled.

CRM 98

CRM Marketing Finance Publishing 98

SmartKarrot

APRIL 6, 2022

Customer success is necessary for any company’s success. Integrating customer success into the strategy of customer experience needs to be done carefully. Customer success is not a fashion or a buzzword. The customer success professional is now one of the first hires at the organization.

Customer Success 18

Customer Success Decision-making Software Software 18

Hubspot Sales

AUGUST 9, 2019

The global Enterprise Resource Planning (ERP) software market is expected to earn $47 billion in revenue by 2022. And ERP and Customer Relationship Management (CRM) are still important levers for businesses, with 53% naming the two as priority investments in 2018. For example, HubSpot integrates with Odoo ERP Self Hosted.

CRM 91

CRM Supply Chain Finance eCommerce 91

SmartKarrot

JUNE 14, 2021

Role: Director of Customer Success Location: Tampa, FL, US Organization: Vector Solutions As a Director of Customer Success, you will drive the service strategy and accountable for performance and customer satisfaction. Work closely with Account Management organization and implement changes as needed.

Customer Success 10

Customer Success Finance Investors Client Onboarding 10

SmartKarrot

MAY 6, 2020

Ever since the SaaS companies came into prominence, somewhere around the mid 2000s, the major problem they faced was that of customer churn. They spent hefty amounts on marketing strategies to acquire new customers but due to the immense complexity of the software the customers were not able to adopt them and derive value from them.

Customer Success 10

Customer Success Organization Customer Life Cycle Acquisition 10

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

JULY 28, 2021

Role: VP, Customer Success Location: Remote, Chicago, IL, US Organization: Built In As a VP of Customer Success, you will be responsible for target attainment and overseeing strategies to achieve revenue goals. Creating various KPIs across the organization on a quarterly basis.

Customer Success 10

Customer Success Onboarding Finance Facilitation 10

SmartKarrot

MAY 24, 2021

Apply here: [link] Role: Director, Customer Success Location: San Francisco, CA, US Organization: Incredible Health As Director of Customer Success, you will lead, support and develop a growing team of Customer Success (CS) Managers in half the country.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

APRIL 27, 2021

Role: AVP, Customer Success Location: Remote, United States Organization: League Inc. As an AVP of Customer Success, you will own the vision and strategy of a robust end-to-end customer success framework. Assist in organizing London events & meetups for a global audience.

Customer Success 10

Customer Success Account Management Stakeholders Finance 10

SmartKarrot

FEBRUARY 25, 2021

Develop and nurture cross-functional partnerships across the entire TargetCW organization including software, sales, marketing, finance and operations which impact overall customer success and drive customer retention and revenue growth. Set up and launch ticketing campaigns with our high-touch partners.

Customer Success 10

Customer Success Onboarding Finance Stakeholders 10

SmartKarrot

AUGUST 18, 2020

Role: Customer Success Manager Location: Remote, US Organization: Planview, Inc. In this role, you will have to build strong, trusted and influential relationships with strategic customers. You will have to create annual account plans to document and deliver both customer and Relativity goals for each specific customer.

Customer Success 10

Customer Success Finance Onboarding Facilitation 10

SmartKarrot

MARCH 29, 2021

Director/Vice President, SaaS Customer Success Location: Reston, VA, US Organization: Resonate As a Sr. Working cross-functionally with other internal teams such as product, marketing, operations, and finance to ensure Resonate meets customers’ business objectives and expectations with Resonate’s products/solutions.

Customer Success 10

Customer Success Onboarding Finance Account Management 10

SmartKarrot

AUGUST 3, 2020

Role: Customer Success Manager Location: Seattle, WA, US Organization: Textio In this role, you’ll work closely with the customer success engineering team to measure progress and track and improve customer’s usage. You will be processing orders and invoicing customers.

Customer Success 10

Customer Success Finance Account Management CRM 10

SmartKarrot

APRIL 9, 2020

Role: Customer Success Manager Location: Indianapolis, Indiana. Organization: Ovation.io is growing rapidly and expanding its Customer Success teams in Indianapolis, IN. As a Customer Success Manager at Ovation, your work is paramount to their success. Ovation.io

Customer Success 10

Customer Success Finance Client Relationships Software 10

SmartKarrot

JANUARY 6, 2021

Role: VP, Customer Success Location: Greater Minneapolis-St. Get alignment with ELT, Sales, Marketing, Product, and Finance around Customer Success strategy and execution. On the job guidance for your Customer Success Executive to support their career growth. Apply here: [link].

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

JUNE 24, 2020

Role: Engagement Manager, Professional Services Location: Newyork, US Organization: Enigma Technologies, Inc. As an Engagement Manager, You will be leading the delivery of professional services and ensure successful delivery of engagements, partnering with Enigma Engineering and Product, to oversee execution and on-going support.

Customer Success 10

Customer Success Finance Account Management Organization 10

SmartKarrot

JUNE 1, 2020

Role: Director of Customer Success Location: Newyork, US Organization: Pixalate Pixalate is looking for someone who can lead their International Customer Success team in New York. Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value.

Customer Success 10

Customer Success Onboarding Finance Customer Value 10

SmartKarrot

OCTOBER 29, 2021

Customer success careers have become the buzzwords in the business environment. The hot topic that is running around in the SaaS industry is the need for customer success to have a seat and a voice at the leadership table. This very reason makes them the most powerful voice of the customer. Definition of C-Suite.

Customer Success 10

Customer Success Finance Customer Experience Business Growth 10

SmartKarrot

FEBRUARY 3, 2022

Working in a customer success department is like putting your hands on fire. But early reviews suggest that customer success still must pass a litmus test to survive in the corporate world. This is especially true if it has gained recognition amongst the C-Suite executives in an organization. .

Customer Success 10

Customer Success Prioritization Decision-making B2B 10

SmartKarrot

FEBRUARY 9, 2022

During the fag-end of every fiscal year, there are debates about setting the yearly budget across the organization. At such times, CCO is the only leader who has to bear the brunt; after all, customer success is at an adolescence phase! The CCO’s guide to winning budget for customer success.

Customer Success 10

Customer Success Shareholders Profitability Finance 10

SmartKarrot

FEBRUARY 10, 2021

With customer success being a new function and companies not prepared for it, outsourcing it might seem like a wise decision. It was not until 1980s when outsourcing became a new norm in software industry. IT giants like IBM already had the vast infrastructure capable enough to serve a wide range of customers.

Customer Success 10

Customer Success Acquisition Decision-making Finance 10

SBI

JULY 14, 2021

ZoomInfo (NASDAQ: ZI), a global leader in modern go-to-market software, data, and intelligence, today announced it has agreed to acquire Chorus.ai , a leader in Conversation Intelligence with the industry’s most advanced technology. It also appears in the top of five G2’s “Best Software Product” lists. “We Morgan Stanley & Co.

Acquisition 34

Acquisition Artificial Intelligence Software Software 34

SmartKarrot

OCTOBER 23, 2020

A single source of truth (SSOT) is a manner in which you can make data accessible to your staff and employees across an organization. Reduces Errors : Often when a company does not finance itself with one source of truth, it becomes vulnerable to silly errors and blunders. Say Hello to Smartkarrot , a leading customer success platform.

Customer Success 10

Customer Success Finance Decision-making Onboarding 10

Account Manager Tips

JULY 27, 2020

15:33 Why embracing failure has been the secret to success. 30:45 Developing an “account plan index” to measure the success of account plans. “I And they also challenge the organization and how we should do account management. You call it customer success. Time Stamps. 03:34 The best thing about account management.

Account Management 130

Account Management Business Growth Management Account Planning 130

SmartKarrot

APRIL 12, 2022

Earlier, in the case of most organizations, the C-suite had three key titles – the CEO – chief executive officer, the COO – chief operating officer , and the CFO – chief finance officer. Chief Finance Officer (CFO). Well, as organizations become more employee-centric, there is a growing emphasis on employee well-being.

Finance 10

Finance Decision-making Customer Success Innovation 10

SmartKarrot

FEBRUARY 7, 2022

This thing also applies to customer success. Your customer success strategy will define the direction your company takes. But, your customer success operations will ensure that you reach your destination without any diversion. It is responsible for managing the operations that relate to customer success.

Customer Success 10

Customer Success Stakeholders Software Software 10

SmartKarrot

SEPTEMBER 29, 2021

The manner in which we use software today has taken a drastic change from the previous times. That is mainly due to the evolution of SaaS (software as a service) and how that has become a standard application delivery. Costs and Finance 3. Costs and Finance. Table of Contents. What is SaaS Sprawl? Security and Threats 2.

Finance 10

Finance Procurement Software Software 10