Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. It helped to emphasize our products and the value proposition it offers.” “We Weigh in and share your insights!

Marketing 52

Marketing Finance Value Proposition Banking 52

Desired Path

JUNE 17, 2020

The Toronto Customer Success Executive Breakfast is a forum whereby local industry leaders get together over breakfast to discuss the still young and rapidly evolving field of Customer Success. It helped to emphasize our products and the value proposition it offers.” “We Weigh in and share your insights!

Marketing 52

Marketing Finance Value Proposition Banking 52

SmartKarrot

JUNE 21, 2021

Role: Director of Customer Success, eCommerce Location: Remote, United States Organization: Quotient Technology Inc. As a Director of Customer Success, you will lead, enable and empower a geographically dispersed team of Customer Success, eCommerce professionals resulting in superior customer experiences.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

MAY 20, 2021

Role: Vice President, Customer Success Location: Austin, TX, US Organization: Virta Health As a Vice President of Customer Success, you will scale the team to meet growing business needs, 3-4x the current rate of enterprise customers as well as health plan clients. This means great on-boarding experiences.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

MARCH 16, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Terminus As a Director of Customer Success, you will manage a team of 8 (and growing) Customer Success Managers. Advocate of SG Digitals propositions and ensuring successful delivery with the customer.

Customer Success 10

Customer Success Value Proposition Digital Transformation Customer Experience 10

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

Miller Heiman Group

JULY 30, 2019

Finance: Similar to procurement, buying influences in finance are concerned with price, but also about how your product impacts the company’s financial performance either by increased revenue potential or cost savings.

Manufacturing 61

Manufacturing Supply Chain Procurement Decision-making 61

Luminas Strategy

NOVEMBER 6, 2022

Despite this, we often see companies (including those that describe their organization as customer-centric) struggle with basic steps needed to establish and sustain strong relationships, deliver value to customers, build loyalty and foster brand advocacy. Holistic customer segmentation strategy plays a big role.

Supply Chain 52

Supply Chain Insurance Construction Finance 52

SmartKarrot

APRIL 22, 2022

You may have to sit with your teams – customer engagement teams and the finance teams to come up with a gift idea. Take inputs from these teams and also find out what your competitors are doing to treat their customers. Customer service should solve not only customer grievances but also collect feedback.

B2B 10

B2B Value Proposition Banking Onboarding 10

SmartKarrot

JUNE 16, 2020

Start by identifying customers who contribute a significant amount of revenue to your portfolio, or have significant growth potential, or have some other significant strategic value (live case study in specific vertical, huge brand logo etc.) 2 Focus on Customer Success. 3 Know Your Customer (KYC).

Account Management 10

Account Management Management Value Proposition Key Account Management 10

SBI

DECEMBER 3, 2014

to pay a lot more attention to making customers successful, or risk a devastating blow. They’ve learned that to successfully implement sales and marketing technology, they’ll need the full support of management and buy in from all who will touch, aid, support, use, finance, and be impacted by the technology.

Investors 54

Investors Suppliers Decision-making Sales 54

SalesGlobe

JULY 9, 2021

Voice of Customer and New Product Offerings. Finance and Sales Alignment. The Revenue Roadmap is a snapshot of the four competency areas and associated sales disciplines where successful companies do well, and provides a comprehensive framework that can be leveraged to help companies in the midst of change. Go-to-Market Changes.

Finance 52

Finance Value Proposition Sales Innovation 52

SmartKarrot

APRIL 29, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Work with sales on the management of the customer renewal process.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

Zendesk

OCTOBER 5, 2022

To increase net retention, you need to give your customers a reason to stick around even when they could easily switch to another competitor (This is especially true in the SaaS universe). Customer experience is one factor that can help increase customer “ stickiness.”. gated-cta-in-post].

Innovation 98

Innovation Supply Chain Software Software 98