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Relationship Management Guide – Going Beyond the CRM

Upland

Gone were the face to face office meetings and networking at industry events, and in their place were hour-long zoom calls with sellers wearing hoodies. Now, however, things have changed. In fact, according to Forrester, in-person, face-to-face sales are back on the rise. Suddenly, everyone was on the same playing field.

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Account Management: It’s About Keeping Customers!

SalesPop

I’m currently making a point of this at Pipeliner, as we finish the task of bringing our remaining customers fully into the cloud. I’ve been pointing out to our sales reps that these are hundreds of existing customers with whom we can immediately schedule meetings, in addition to scheduling meetings with new prospects.

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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

Account Planning Account Planning is the process of developing a strategic plan for managing and growing key accounts, typically involving collaboration between sales, marketing, and customer success teams.

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4 ways to use sales gamification in your sales process

PandaDoc

Even if you don’t have a tool in place, it’s likely as a sales leader you’re already using it in some form. Ever organize a sales contest? Or do a dial “power hour” to encourage AEs to get more meetings? Not only is gamification popular, it’s a proven and effective sales performance booster. Start with sales contests.

Sales 83
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How Gong’s Head of Enterprise Sales Uses Sales Analytics to Drive Decisions & Speed Deals

Hubspot Sales

Currently, the metrics she tracks to get a "clear view" of how her company and sales department is doing include: Activity Metrics: This data tracks sales rep actions, such as the number of phone calls, emails sent, meetings scheduled, or presentations given. For example, are they asking enough questions in discovery?

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The Four Buying Influences to Identify in Manufacturing Sales

Miller Heiman Group

Your sellers should address how your reliable supply chain always meets customer deadlines and how your superior product quality helps end-users perform better. Technical End User: As the buying influence using your product, they are concerned about safety and efficiency, as well as meeting tight deadlines.

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4 ways to use sales gamification in your sales process

PandaDoc

Overall, contests can give your sales reps that extra push they need to meet their quota. These tend to be most effective when they are short and are at the end of the sales month, quarter, or year, but quarter-length competitions with high prizes certainly have a place in the gamification lineup.

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